Luma Health | Blog
Industry, Technology
All About Chatbots, Part II: Using Bots In Healthcare
Did you know chatbots have a ton of uses in healthcare? Yep. From boosting patient engagement to improving the patient experience, chatbots do other cool things, too. See how in this post.
Industry, Technology
All About Chatbots, Part I: What’s A Bot, Exactly?
Chatbots and artificial intelligence (A.I.) are hot topics right now. But how exactly do chatbots work? And do they pick up on human language? Keep reading to know more.
Customer Spotlights
Customer Spotlight: Sanova Dermatology
Sanova Dermatology was having some problems with getting patients to leave reviews. Read on to see how Luma's Feedback feature helped them get 90 more Google reviews in just 7 months.
Product
August 2017 Product Updates
In the past month, we've updated a lot: the availability page now shows capacity and utilization per provider, reports can be exported in Excel, and appointment blockout support is in progress.
Industry, Technology
The Types of Reminders That Just Don’t Work Anymore
Fact: Some mobile reminders leave your patients hanging. Here are a few ways you can change the way you use mobile reminders to boost patient engagement and keep your patients happy.
Industry, Technology
Why You Should Take Online Reviews Seriously
Luma is no stranger to providing a next-level patient experience. Reputation management, a crowd-favorite feature of Luma, engages patients with your clinic’s review platforms.
Industry, Technology
Stop Calling Your Patients: The Increasing Need for Mobile Reminders
Did you know SMS open rates exceed 99 percent? You heard us! Here's how mobile reminders reduce no-show rates and work way better than patient portals.
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