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Featured Post

Featured Post

Introducing Spark, Luma’s AI to Transform the Staff & Patient Experience

Today, we released Spark, our AI capabilities to power more efficient, more delightful healthcare experiences.

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Recent Posts

How Epic-Integrated Call Center AI Saves Staff Time and Improves Patient Access at an Academic Medical Center
Hospitals and Health Systems Uncategorized

Luma Announces Patient Success Platform™ to Bend the Arc of Healthcare
Company News Patient Success Resources

Why Patient Success: Navigating Rare Health Conditions as a Family  
Resources

 Luma Health Partners With Change Healthcare
Company News Resources
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Efficient Imaging: How Radiology Clinics Can Fix Scheduling and Workflow Gaps
Hospitals and Health Systems Patient Success Specialty Clinics Uncategorized
Why Endocrinology Clinics Feel Stretched - and What Can Help

How Endocrinology Clinics Can Streamline Daily Operations
Hospitals and Health Systems Patient Success Specialty Clinics Uncategorized
Best Practices for Surgery Center Workflow Efficiency

Best Practices for Surgery Center Workflow Efficiency
Hospitals and Health Systems Patient Success Specialty Clinics Uncategorized
When Every Breath Counts - Reducing Operational Headaches in Pulmonology Clinics

When Every Breath Counts: Reducing Operational Headaches in Pulmonology Clinics
Hospitals and Health Systems Patient Success Specialty Clinics Uncategorized
Solving Operational Pain Points in Pain Clinics

Solving Operational Pain Points in Pain Clinics
Hospitals and Health Systems Patient Success Specialty Clinics Uncategorized
When Patients Fall Through the Cracks - Fixing the Hidden Challenges in Physical Therapy Clinics

When Patients Fall Through the Cracks: Fixing the Hidden Challenges in Physical Therapy Clinics
Hospitals and Health Systems Patient Success Specialty Clinics Uncategorized
Smarter tools ease administrative strain in overwhelmed rheumatology

Smarter Systems, Less Stress: Easing the Burden of Rheumatology Clinic Admin Work
Hospitals and Health Systems Patient Success Specialty Clinics Uncategorized
Solving 5 Everyday Challenges in Multi-Specialty Clinics

Solving 5 Everyday Challenges in Multi-Specialty Clinics
Hospitals and Health Systems Patient Success Specialty Clinics Uncategorized
Bridging the Gaps in Behavioral Health Clinics with Smarter Tools

Bridging the Gaps in Behavioral Health Clinics with Smarter Tools
Hospitals and Health Systems Patient Success Specialty Clinics Uncategorized
Tackling Urology Clinic Challenges - Real Stories, Real Solutions

Solving Operational Headaches in Urology Clinics with Smart Tech
Hospitals and Health Systems Patient Success Specialty Clinics Uncategorized
Why Pediatric Clinics Are Stretched, and What Can Help

Why Pediatric Clinics Are Stretched, and What Can Help
Hospitals and Health Systems Patient Success Specialty Clinics Uncategorized
5 Cardiology Clinic Challenges - and How Smart Tech Helps

Five Challenges Cardiology Clinics Struggle With, and How Smart Tech Can Help
Hospitals and Health Systems Patient Success Specialty Clinics Uncategorized
How Smart AI Reduced No-Shows and Boosted Staff Time

How Hayes Valley Health Cut No-Shows and Boosted Staff Efficiency with Smarter Patient Engagement AI
Customer Stories Hospitals and Health Systems Patient Success Primary Care Specialty Clinics Uncategorized
Enhancing Efficiency in Allergy Clinics - Practical Solutions for Administrators

Five Allergy Clinic Challenges and How to Solve Them
Hospitals and Health Systems Patient Success Specialty Clinics Uncategorized
From Consult to Follow-Up - Making ENT Care Run Smoother

From Consult to Follow-Up: Making ENT Care Run Smoother
Hospitals and Health Systems Patient Success Specialty Clinics Uncategorized
Easing the Strain - How Tech Can Help Solve Four Key Challenges in Family Medicine Clinics

Easing the Strain: How Tech Can Help Solve Four Key Challenges in Family Medicine Clinics
Hospitals and Health Systems Patient Success Specialty Clinics Uncategorized

Improving Efficiency in Internal Medicine Practices with Smarter Tech
Hospitals and Health Systems Patient Success Specialty Clinics Uncategorized
aking Gastroenterology Clinics More Efficient - Addressing Common Challenges with Practical Solutions

Making Gastroenterology Clinics More Efficient: Addressing Common Challenges with Practical Solutions
Hospitals and Health Systems Patient Success Specialty Clinics Uncategorized
Solving the Operational Puzzle - How Ophthalmology Clinics Can Improve Efficiency and Patient Care with Smart Tech

Solving the Operational Puzzle: How Ophthalmology Clinics Can Improve Efficiency and Patient Care with Smart Tech
Hospitals and Health Systems Patient Success Specialty Clinics Uncategorized
Navigating Complexity - How Neurology Clinics Can Improve Access and Efficiency with Smarter Technology.png

Navigating Complexity: How Neurology Clinics Can Improve Access and Efficiency with Smarter Technology
Hospitals and Health Systems Patient Success Specialty Clinics Uncategorized
Moving Faster, Smarter - How Orthopedic Clinics Can Boost Efficiency, Volume, and Revenue with Modern Technology.png

Moving Faster, Smarter: How Orthopedic Clinics Can Boost Efficiency, Volume, and Revenue with Modern Technology
Hospitals and Health Systems Patient Success Specialty Clinics Uncategorized
Closing the Gaps in Women’s Care How Smarter Workflows Help OBGYN Clinics Deliver Better Outcomes

Closing the Gaps in Women’s Care: How Smarter Workflows Help OBGYN Clinics Deliver Better Outcomes
Hospitals and Health Systems Patient Success Specialty Clinics Uncategorized
From Overbooked to Under Control How Dermatology Practices Can Improve Access, Retention, and Revenue with Smarter Tech

From Overbooked to Under Control: How Dermatology Practices Can Improve Access, Retention, and Revenue with Smarter Tech
Hospitals and Health Systems Patient Success Specialty Clinics Uncategorized
Health System Margins Are Falling What That Means for Innovation, Efficiency, and the Road Ahead

Health System Margins Are Falling: What That Means for Innovation, Efficiency, and the Road Ahead
Hospitals and Health Systems Patient Success Uncategorized
oncology specialty - managing complexity with compassion

Managing Complexity with Compassion: How Oncology Practices Can Ease the Strain on Staff and Patients
Hospitals and Health Systems Patient Success Specialty Clinics Uncategorized

Luma Link: May 2025 Customer Newsletter
Customer Newsletter
Why AI Agents Outperform Offshore Call Centers in Healthcare Access Management

Why AI Agents Outperform Offshore Call Centers in Healthcare Access Management
Hospitals and Health Systems Patient Success Uncategorized

When Everything Feels Uncertain, Here’s One Thing We Know: Patients Still Need Care
Hospitals and Health Systems Patient Success Uncategorized
what is agentic ai

The Power of Many: How Agentic AI Works to Solve Healthcare Challenges
Hospitals and Health Systems Patient Success Uncategorized

Rethinking Your Tech Stack During an EHR Transition: It’s More Than Just an EHR Change
Hospitals and Health Systems Patient Success Uncategorized

Luma Link: April 2025 Customer Newsletter
Customer Newsletter

Avoiding Roadblocks: How to Stay Ahead of Common Mistakes
Uncategorized

Hidden Gems: Luma Features You Should Be Using But Probably Aren’t
Uncategorized

Best Practices for Starting Your Luma Workflows: Tips and Tricks from a Power User
Specialty Clinics

AI That Delivers Results: Tips for Healthcare Leaders
Hospitals and Health Systems Patient Success Uncategorized

A Healthcare Provider’s Guide to Leveraging Google My Business
FQHCs Hospitals and Health Systems Specialty Clinics

Streamlining Patient Intake with Mobile Check-In and EHR Forms
FQHCs Hospitals and Health Systems Patient Success Primary Care Resources Specialty Clinics

Why Healthcare Self-Scheduling Isn’t Complete Without a Smart Waitlist
FQHCs Hospitals and Health Systems Patient Success Primary Care Resources Specialty Clinics

Five Predictions for Digital Health in 2025
Uncategorized

Improving Health Equity with Multilingual Messaging
FQHCs Hospitals and Health Systems Patient Success Primary Care Resources Specialty Clinics

2025 Snapshot: What CIOs Love (and Don’t) About an EHR-First Approach
Resources

Five Ways to Evaluate Your Vendor’s EHR Integration
Resources

Short-Term Gain, Long-Term Success: Five Takeaways for CIOs from Industry Peers
Hospitals and Health Systems

An “EHR Plus” Strategy to Solve Access Challenges at Maury Regional Health
Customer Stories Hospitals and Health Systems

Luma Health Achieves Oracle Validated Integration with Oracle Health Expertise
Company News Resources

Empowering Patients as Partners: An Interview with Tarun Kapoor of Virtua Health
Customer Stories

Luma + Greenway Health: Powering the 3 Pillars of Patient Success
Company News

4 Ways the Luma Community is Containing Costs & Increasing Revenue
Customer Stories

The Speedboat Effect: Speed to Impact ROI in a Cruise Ship Landscape
Resources

How an EHR-only Approach Creates Care Gaps and Risks Revenue
Resources

Referrals, Reimagined: Less Manual Scheduling, Maximized Returns
Resources

Boardroom Buy-In: Accelerating Meaningful Change to Achieve Patient Success
Resources

Enhancing Efficiency: Luma’s Solutions for Staff and Patient Success
Resources

Patients as Partners: Three Guiding Principles
Resources

Is the Digital Front Door to Your Online Patient Experience Broken?
Resources

Addressing the ‘great patient disconnect’ in patient-provider digital communication
Resources

How MEDITECH Organizations Create a Better Patient Experience and Save Staff Time
Resources

Reducing Wait Times, Increasing Productivity: The Benefits of Digital Call Deflection
Resources

How to identify and fix a broken Digital Front Door
Resources Uncategorized

How Luma and MEDITECH collaborated to expand patient success capabilities for healthcare systems
Resources

Introducing Luma Bedrock™, Data-Driven Best Practices for Patient Success
Resources

3 Ways a Healthcare CEO Uses Luma + NextGen to Save Millions and Make Patients & Staff Happier 
Customer Stories

3 ways Luma integrated with Epic can superpower your patient outreach
Customer Stories

4 Ways FQHCs Use Luma to Reach More Patients
Customer Stories FQHCs Patient Success

4 Ways the Luma Community is Containing Costs & Increasing Revenue
Customer Stories

How Seaview Orthopaedics Retains Patients and Staff with an Improved Experience
Customer Stories

Luma is HITRUST CSF Certified: Q&A with Luma’s Security Director 
Resources

How OrthoNebraska Solved Efficiency Challenges While Transforming Care Access
Customer Stories

Patient Success Advocate: Dr. Medhavi Jogi, Houston Thyroid and Endocrine Specialists
Customer Stories

Our New Look: Supporting Our Patient Success Mission
Company News Patient Success Resources

Why Patient Success: Navigating Post-Op Recovery
Resources

Unifying Every Step of the Patient Journey
Company News Resources

Automated Outreach with Luma & Azara Helps an Alaska FQHC Keep Patients Healthier
Customer Stories
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