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Featured Post

Introducing Spark, Luma’s AI to Transform the Staff & Patient Experience

Today, we released Spark, our AI capabilities to power more efficient, more delightful healthcare experiences.

Recent Posts

How Epic-Integrated Call Center AI Saves Staff Time and Improves Patient Access at an Academic Medical Center

Luma Announces Patient Success Platform™ to Bend the Arc of Healthcare

Why Patient Success: Navigating Rare Health Conditions as a Family  

 Luma Health Partners With Change Healthcare

Tackling Urology Clinic Challenges - Real Stories, Real Solutions

Solving Operational Headaches in Urology Clinics with Smart Tech

5 Cardiology Clinic Challenges - and How Smart Tech Helps

Five Challenges Cardiology Clinics Struggle With, and How Smart Tech Can Help

How Smart AI Reduced No-Shows and Boosted Staff Time

How Hayes Valley Health Cut No-Shows and Boosted Staff Efficiency with Smarter Patient Engagement AI

Enhancing Efficiency in Allergy Clinics - Practical Solutions for Administrators

Five Allergy Clinic Challenges and How to Solve Them

From Consult to Follow-Up - Making ENT Care Run Smoother

From Consult to Follow-Up: Making ENT Care Run Smoother

Easing the Strain - How Tech Can Help Solve Four Key Challenges in Family Medicine Clinics

Easing the Strain: How Tech Can Help Solve Four Key Challenges in Family Medicine Clinics

Improving Efficiency in Internal Medicine Practices with Smarter Tech

aking Gastroenterology Clinics More Efficient - Addressing Common Challenges with Practical Solutions

Making Gastroenterology Clinics More Efficient: Addressing Common Challenges with Practical Solutions

Solving the Operational Puzzle - How Ophthalmology Clinics Can Improve Efficiency and Patient Care with Smart Tech

Solving the Operational Puzzle: How Ophthalmology Clinics Can Improve Efficiency and Patient Care with Smart Tech

Navigating Complexity - How Neurology Clinics Can Improve Access and Efficiency with Smarter Technology.png

Navigating Complexity: How Neurology Clinics Can Improve Access and Efficiency with Smarter Technology

Moving Faster, Smarter - How Orthopedic Clinics Can Boost Efficiency, Volume, and Revenue with Modern Technology.png

Moving Faster, Smarter: How Orthopedic Clinics Can Boost Efficiency, Volume, and Revenue with Modern Technology

Closing the Gaps in Women’s Care How Smarter Workflows Help OBGYN Clinics Deliver Better Outcomes

Closing the Gaps in Women’s Care: How Smarter Workflows Help OBGYN Clinics Deliver Better Outcomes

From Overbooked to Under Control How Dermatology Practices Can Improve Access, Retention, and Revenue with Smarter Tech

From Overbooked to Under Control: How Dermatology Practices Can Improve Access, Retention, and Revenue with Smarter Tech

Health System Margins Are Falling What That Means for Innovation, Efficiency, and the Road Ahead

Health System Margins Are Falling: What That Means for Innovation, Efficiency, and the Road Ahead

oncology specialty - managing complexity with compassion

Managing Complexity with Compassion: How Oncology Practices Can Ease the Strain on Staff and Patients

Luma Link: May 2025 Customer Newsletter

Why AI Agents Outperform Offshore Call Centers in Healthcare Access Management

Why AI Agents Outperform Offshore Call Centers in Healthcare Access Management

When Everything Feels Uncertain, Here’s One Thing We Know: Patients Still Need Care

what is agentic ai

The Power of Many: How Agentic AI Works to Solve Healthcare Challenges

Rethinking Your Tech Stack During an EHR Transition: It’s More Than Just an EHR Change

Luma Link: April 2025 Customer Newsletter

Avoiding Roadblocks: How to Stay Ahead of Common Mistakes

Hidden Gems: Luma Features You Should Be Using But Probably Aren’t

Best Practices for Starting Your Luma Workflows: Tips and Tricks from a Power User

AI That Delivers Results: Tips for Healthcare Leaders

A Healthcare Provider’s Guide to Leveraging Google My Business

Streamlining Patient Intake with Mobile Check-In and EHR Forms

Why Healthcare Self-Scheduling Isn’t Complete Without a Smart Waitlist

Five Predictions for Digital Health in 2025

Improving Health Equity with Multilingual Messaging

2025 Snapshot: What CIOs Love (and Don’t) About an EHR-First Approach

Five Ways to Evaluate Your Vendor’s EHR Integration

Short-Term Gain, Long-Term Success: Five Takeaways for CIOs from Industry Peers

An “EHR Plus” Strategy to Solve Access Challenges at Maury Regional Health

Luma Health Achieves Oracle Validated Integration with Oracle Health Expertise

Empowering Patients as Partners: An Interview with Tarun Kapoor of Virtua Health

Luma + Greenway Health: Powering the 3 Pillars of Patient Success

4 Ways the Luma Community is Containing Costs & Increasing Revenue

The Speedboat Effect: Speed to Impact ROI in a Cruise Ship Landscape

How an EHR-only Approach Creates Care Gaps and Risks Revenue

Referrals, Reimagined: Less Manual Scheduling, Maximized Returns

Boardroom Buy-In: Accelerating Meaningful Change to Achieve Patient Success

Enhancing Efficiency: Luma’s Solutions for Staff and Patient Success

Patients as Partners: Three Guiding Principles

Is the Digital Front Door to Your Online Patient Experience Broken?

Addressing the ‘great patient disconnect’ in patient-provider digital communication

How MEDITECH Organizations Create a Better Patient Experience and Save Staff Time

Reducing Wait Times, Increasing Productivity: The Benefits of Digital Call Deflection

How to identify and fix a broken Digital Front Door

Navigating the Healthcare Talent Shortage as a Chief Medical Officer at a FQHC

How Luma and MEDITECH collaborated to expand patient success capabilities for healthcare systems

Introducing Luma Bedrock™, Data-Driven Best Practices for Patient Success

3 Ways a Healthcare CEO Uses Luma + NextGen to Save Millions and Make Patients & Staff Happier 

3 ways Luma integrated with Epic can superpower your patient outreach

4 Ways FQHCs Use Luma to Reach More Patients

4 Ways the Luma Community is Containing Costs & Increasing Revenue

How Seaview Orthopaedics Retains Patients and Staff with an Improved Experience

Luma is HITRUST CSF Certified: Q&A with Luma’s Security Director 

How OrthoNebraska Solved Efficiency Challenges While Transforming Care Access

Patient Success Advocate: Dr. Medhavi Jogi, Houston Thyroid and Endocrine Specialists

Our New Look: Supporting Our Patient Success Mission

Why Patient Success: Navigating Post-Op Recovery

Unifying Every Step of the Patient Journey

Automated Outreach with Luma & Azara Helps an Alaska FQHC Keep Patients Healthier

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