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Automated Outreach with Luma & Azara Helps an Alaska FQHC Keep Patients Healthier

This article was originally published in the October 2021 edition of the Northwest Primary Care Association’s Northwest Pulse newsletter.

Federally qualified health centers, or FQHCs, are critical to keeping communities across the United States healthy, especially those with significant underserved populations. During the COVID-19 pandemic, their role has become even more important, as many patients postpone or struggle to access routine healthcare needs. 

At the Anchorage Neighborhood Health Center (ANHC) in Anchorage, Alaska, proactively reaching patients who might not have the resources to get to a healthcare provider is a priority. ANHC is committed to providing a variety of healthcare services to all patients, regardless of ability to pay, and even provides a shuttle service to help people get to the clinic.