Manual Tasks’ Worst Nightmare

Make it easier for patients who need care to get to you, and eliminate manual work for your staff. Luma's AI-powered Patient Success Platform™ delivers better outcomes for your organization and your patients.

Helping healthcare organizations help patients
Luma drives better outcomes for patients, staff, and healthcare organizations.
61 days
sooner care on average
2–3 fewer hours
daily on manual calls
47% increase
revenue on average
the luma difference
Needing care is hard. Getting it should be easy.
Say goodbye to calling down a list to reach patients and get them in for care. Patients find you, get on your schedule, communicate with you, and prepare for their appointments with ease. Meanwhile, staff spend fewer hours on manual tasks and your organization succeeds.

Fewer phone calls

No paper forms/faxes

Fuller schedules

More revenue

All EHR-integrated

Expand your digital front door

✓ Outreach for referrals, tickets, orders, and recalls

✓ Patient scheduling (from Google, your website, AI-enabled voice, or SMS)

✓ Automated patient waitlist

Reach patients without calls

✓ Automated reminders (SMS, RCS, voice)

✓ Broadcast/group messaging

✓ Chatbot & AI concierge

✓ Feedback and reputation management

Check off prep tasks

✓ Simple staff checklist

✓ Intake forms & insurance

✓ Eligibility checks

✓ Patient payments

Introducing
Spark
We take a smart approach to AI technology as we deploy it throughout the Luma platform.
NLP and AI-assisted translation enable messaging with emojis, natural responses, and 30+ languages.
TensorFlow models and LLMs understand patient intent and summarize context.
GenAI classifies and routes faxes, helps patients self-serve, and more.
Machine learning and rules-based systems get the right communication, waitlist offers, and next steps to the right patients.

Plays well with others

Connect your EHR, RCM, payments, CRM, call center solutions, telehealth, population health system, homegrown tools, and (almost) everything in between.

Why Luma
Deeper EHR integration, more comprehensive product, and more experienced customizability & support than any patient engagement vendor on the market.
Luma Health is an outstanding company.
I have been very impressed with their approach, staff, integrity, and responsiveness. I would give them a gold rating every time.

Director, November 2023

From KLAS Research Survey

The Patient Success Platform
See success for staff, patients, and your business — from bringing in new patients to keeping them coming back.

Trusted by 650+ healthcare organizations nationwide

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patients and counting

We're streamlining the healthcare journey for millions by making every form, appointment, referral simple and easy