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Luma Health | Blog

Healthcare Happenings

July 2018 Healthcare Hot Takes: Amazon-JP Morgan-Berkshire Hathaway healthcare initiative takes off with Atul Gawande as CEO

Healthcare Hot Takes is Luma Health’s monthly rundown of healthcare innovations happening right now. Check out what the industry is thinking, reading, doing. STORY #1 Atul Gawande chosen to lead Amazon-J.P. Morgan-Berkshire Hathaway initiative. After a long and arduous search, the new healthcare initiative between Amazon, J.P. Morgan, and Berkshire Hathaway finally has its man. Renowned surgeon and author, Dr. Atul Gawande, has been chosen to lead the much publicized venture and he hopes to bring his expertise in medicine and health policy in an aim to bring down healthcare costs for employees and families of the three entities. As a […]

Ramesh Munnangi

Product

June 2018 Product Updates

We’ve just published the list of product updates that went live in Luma Health over the last month.  Here are a few quick highlights from June: Referring Provider Reports: You can now see your referrals reports by the referring provider. This is helpful if you’d like to see your scheduling and flow specific to a referring provider. Admin Controls: Administrators of accounts can now reset passwords on behalf of their staff. New Waitlist Page Design: We redesigned the waitlist add/edit pages to show you more relevant information with less clutter. Rescheduler Improvements: We redesigned and simplified the patient experience when […]

Aditya Bansod

Value-Based Care

Tackling the Social Determinants of Health

Many factors influence whether people are healthy or sick. Genetics play an important role in many diseases but sometimes a health issue is just bad luck–a reckless driver causing an accident or a bite by a disease carrying insect can turn a perfectly healthy person into a chronic patient in a matter of seconds. But for many people the crucial factors that decide – at least in part – their wellbeing are social: availability of nutritious and healthy food, good education that allows a person to get a secure, well-paying and safe job, a home in an area with clean […]

Luma Health

Healthcare Happenings

Chief Patient Experience Officer – Fad or Critical Emerging Role?

The C-suite contains quite a dazzling array of acronyms from CMO (Chief Marketing Officer or Chief Medical Officer) to CTO (Chief Technology Officer or in some cases Chief Talent Officer) to CDO (Chief Design Officer) and CBO (Chief Business Officer). And just when you thought you knew them all, along comes a new C, the CXO, or Chief Patient Experience Officer. The CXO’s Job: Patient Satisfaction A CXO is responsible for bringing executive level focus on the overall patient experience. A positive patient experience depends on many factors in addition to the quality of care provided by the doctors and […]

Luma Health

Healthcare Happenings

3D Printing and the Future of Care

Ever since the world’s first 3D printer was built in 1983 by Chuck Hall, this technology has steadily progressed into one of the biggest game changers in the medical field. In just the year 2014, the 3D-printing industry grew by 35.2%. The impact of this technology will be seen across the medical board, from increased cost efficiency, faster prototyping, and innovative problem solving–all coming together to better patient health outcomes. A More Affordable Treatment Option Produced through a process called additive manufacturing, 3D printing creates a solid object from a multi-layered digital file blueprint. This can be used with material from plastic or metal powders, […]

Aliya Hall

Healthcare Happenings

June 2018 Healthcare Hot Takes: athenahealth for $7 billion–going once, going twice, sold?

Healthcare Hot Takes is Luma Health’s monthly rundown of healthcare innovations happening right now. Check out what the industry is thinking, reading, doing. STORY #1 Athenahealth receives $6.9 billion buyout offer. At the HLTH conference in Las Vegas this past month, the biggest news was that activist investor Elliott Management, led by notable businessman Paul Singer, submitted an unsolicited bid to buy out athenahealth for nearly $7 billion. The all-cash offer of $160 per share came at a 27% premium for the EHR company, which reported “weaker than expected” earnings in Q4 of last year. With this bid, Singer hopes to take athenahealth back into […]

Ramesh Munnangi

Product

May 2018 Product Updates

We’ve just published the list of product updates that went live in Luma Health over the last month.  Here are a few quick highlights from May: Chat Log improvements: you can now click to play the voice calls we send (they’re kept for six months) and see if a message was an email, a call, or a text. We now automatically cancel future appointments if a patient accepts an earlier appointment from the waitlist. Activity feed cleanup: the activity feed now shows fewer redundant messages. Check out our Help Center article for update details or view the archive to see all Luma Health product […]

Aditya Bansod

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