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Product

Allscripts Webinar: The Next Generation of Patient Engagement

In partnership with Allscripts, our Chief Medical Officer, Dr. Tashfeen Ekram, MD, shared some thoughts on the future of patient engagement–how we can modernize the approach to patient communication in order to fill the gaps and get people in front of the care that they need. Allscripts has recently integrated Luma into its developer program, allowing its practice management users to take advantage of Luma’s mobile engagement solution. In partnership with Allscripts, our Chief Medical Officer, Dr. Tashfeen Ekram, MD, shared some thoughts on the future of patient engagement–how we can modernize the approach to patient communication in order to […]

Tashfeen Ekram, MD

Life at Luma, Product

Press Release: Luma Health Now Available for Allscripts Practice Management Users

Allscripts has certified Luma Health’s patient communication platform as part of the Allscripts Developer Program. Luma’s software enables Allscripts EHR users to automate patient-provider communication with text-first actions.

Mia Reyes

Product

How To Maintain HIPAA Compliance On Mobile Devices

Smartphones and tablets offer convenience and portability, so it’s no surprise that they're becoming more and more integrated into healthcare technology. We’ve put together our top three tips to secure your practice’s data.

Meg Kramer

Product

Product Update: New Patient Referral Pages

Today we're excited to announce the release of our new Patient Referral Pages! The old way was cumbersome and error-prone. We made it easier for you and your referring providers to process referrals in one portal (even if they're not Luma users).

Aditya Bansod

Engagement Strategies, Product

Becker’s Hospital Review: Healthcare NPS is High–How to Make Even More Out of PX

We spoke with the folks at Becker's Hospital Review about the interesting relationship between healthcare NPS and the Yelp platform.  According to Luma's internal product data, we found the NPS of clinics using Luma tends to score higher than most other industries according to NPS Benchmarks (that means clinics are providing a positive experience and that patients agree).   

Mia Reyes

Healthcare Happenings, Product

Top Healthcare Challenges for 2018 (And How Luma Can Help In The New Year)

The HCEG Top Ten Healthcare Challenges list inspired us to take a look at the ways we’re helping providers to tackle the industry’s big challenges in the new year – and we can’t wait to hit the ground running on January 1st.

Luma Health

Product

November 2017 Product Updates

Here's a snapshot of November's product updates: Targeted messaging based on recall, diagnosis, and procedure, reuse a referring provider, and multiple feedback URLs.

Aditya Bansod

Product

October 2017 Product Updates

Highlights from October's product updates: Direct text messaging (for non-PHI sensitive messages), broadcast waitlists on a first come first served basis, and multiple admins.

lumahealth

Product

September 2017 Product Updates

In the past month, we've updated a lot: the availability page now shows capacity and utilization per provider, reports can be exported in Excel, and appointment blockout support is in progress.

Aditya Bansod

Product

All About Chatbots, Part II: Using Bots In Healthcare

Did you know chatbots have a ton of uses in healthcare? Yep. From boosting patient engagement to improving the patient experience, chatbots do other cool things, too. See how in this post.

Tashfeen Ekram, MD

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