Turn Oracle Health data into better patient access

Turn your Oracle Health data into action. Luma connects access, communication, scheduling, intake, and patient data collection workflows to your EHR, giving patients simpler ways to get care while taking repetitive work off staff's plates.

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Make access easier

Connect Luma with Oracle Health to automate scheduling, patient information collection, and outreach, helping patients take the next step while giving staff the information they need.

Flexible booking across channels

Let patients find and book the right appointment through text, web, chat, or voice, with scheduling personalized to their needs.

Cancellations become opportunities

Give patients an easy way to cancel and rebook while automatically opening newly available appointments to others waiting for care.

Waitlists that work automatically

Match patients with appropriate openings as they become available, helping patients get care sooner and providers keep valuable appointment time filled.

Consents without the paper chase

Digitize consent workflows across care settings so patients can complete forms more easily while staff spend less time managing paper, scanning, and repetitive documentation.

Screening that informs follow-up

Deploy patient screening and risk assessments digitally, score responses, and make collected information available to support faster, more informed follow-up.

Outreach drives follow-through

Automatically reach patients through text, email, or both, using personalized messages and configurable outreach cadences to keep care moving forward.

Access that delivers

Organizations using Luma with Oracle Health are making measurable improvements across the patient journey, from getting patients into care sooner to reducing no-shows and taking routine work off staff plates.

33 days faster to care

Maury Regional Health patients who opt in to Luma waitlist offers are seen an average of 33 days sooner.

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Luma helped call centers reduce calls by 1,000 with Oracle.

1,000 fewer calls

Sun River Health saw the number of calls into its call center drop by 1,000 with Luma and Oracle.

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155 call hours saved

Patient self-scheduling helped Maury Regional Health eliminate 155 hours of staff phone time within a single year.

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Luma helped reduce no-shows by 26% within one year.

26% fewer no-shows

SJ Health reduced no-shows by 26% within one year with Luma.

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Luma helps reduce manual message triage by 70%.

70% less inbox triage

Banner Health reduced manual message triage by 70% with Luma’s Conversational AI.

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Luma helped handle more than 2,300 patient conversations.

2,300+ AI conversations

Banner Health’s Conversational AI handled more than 2,300 patient conversations completely with AI in one year.

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Luma's integration with Cerner allowed Maury Regional Health meet the needs of a wide variety of patients.

Luma’s integration with Cerner has been of immense value, allowing us to have standardization and personalization at the same time and ensuring that our business is meeting the needs of a wide variety of patients.”

Greg Whitlock

Chief Information Officer, Maury Regional Health

Bi-direction integration allows full appointment with Luma Health.

Our Luma-Oracle Health integration was done in under a month. And, it was a bi-directional integration that later allowed full appointment booking with data flowing back to Oracle.”

Ahad Yousuf, MD

Strategic Projects, Quality, and BI, SJ Health

Luma Health's integrations help patients get quick answers and better experiences.

The staff time savings are significant, and our patients are getting quick answers and a better consumer experience.”

Annie Wang

Digital Product Manager, Banner Health

Luma + Oracle Health

Turn data into action

Extend the patient journey beyond scheduling with digital tools for intake, screening, consent, payments, satisfaction, and outcomes measurement.

Tailor forms to your workflows

Build and update forms, questionnaires, surveys, and consent experiences around the needs of different clinics, specialties, and patient populations.

Reach patients wherever they are

Send patient forms and surveys through text or email to a smartphone or computer, or collect information through an in-clinic tablet experience.

Track outcomes over time

Automate patient-reported outcome collection before and after care, score responses in real time, and track trends to give clinicians a clearer view of the patient journey.

Listen after the visit

Send configurable post-visit surveys and capture patient feedback in real time to help identify trends, surface issues, and improve the patient experience.

Keep conversations in context

Bring patient conversation history directly into the Oracle Health chart so staff have the context they need without searching another disconnected system.

Make patient data actionable

Use real-time reporting and alerts to help teams respond to collected patient information when and where it matters.

Let's talk

We’d love to discuss how Luma’s end-to-end AI automation can get patients to care faster and increase revenue. Get in touch to book your personalized walkthrough.

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