Make every family interaction easier with PCC
Bring patient-centered communication directly into PCC with tools built around the unique needs of pediatric practices and the families they serve.
Better pediatric communication
Give your team one place to communicate with patients, parents, and caregivers while keeping the child and their care at the center.
Automated appointment reminders
Keep families informed about upcoming visits with automated communications connected to patient and caregiver information in PCC.
Two-way conversations
Give parents and caregivers a convenient way to ask questions, reschedule, and stay connected without another round of phone tag.
Targeted outreach
Quickly reach the right families with important updates, including schedule changes, clinic closures, and other timely information.
30+ languages
Communicate with families in more than 30 languages, helping practices make important information more accessible to the communities they serve.
Family-aware communication
Connect parents, guardians, and caregivers around the patient so staff have the family context they need with each conversation.
One place for communication
Manage patient and family communication from one place instead of juggling separate messaging tools, phone calls, and manual workflows.
Keep the child at the center
Organize communication around the patient while connecting the parents, guardians, and caregivers involved in that child’s care.
Understand family relationships
Identify whether a contact is a mother, father, caregiver, or another person associated with the patient, giving staff important context.
Support complex family structures
Account for situations where communications need to remain separate between different parents, caregivers, or older pediatric patients.
Reduce manual communication
Automate routine outreach and make two-way conversations easier to manage, helping staff spend less time coordinating communication.
Communicate from one place
Bring reminders, direct messages, and broader communications together so staff don’t have to manage disconnected tools.
Give families more convenience
Make it easier for parents and caregivers to receive updates, ask questions, and stay engaged with their child’s care.
Let's talk
See how Luma and PCC can get patients to care faster and increase revenue. Get in touch to book your personalized walkthrough.