Keep your schedules full without adding manual work

Luma brings scheduling, waitlists, intake, appointment prep, and more into connected workflows that make it easier for patients to get care and for staff to manage the steps around each visit.

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Keep care moving

Connect Luma directly with MEDITECH Expanse to automate time-consuming workflows, simplify patient access, and help staff accomplish more without bouncing between systems.

Scheduling built into Expanse

Let patients self-schedule with availability connected directly to MEDITECH Community-Wide Scheduling, keeping appointments and schedules in sync.

Smarter cancellation management

Give patients an easy way to cancel and rebook while making newly available appointments easier to fill.

Waitlists without the work

Automatically offer appropriate openings to waiting patients directly from Community-Wide Scheduling, filling valuable appointment time without requiring manual staff outreach.

Intake without the paperwork

Collect patient information digitally before appointments with bi-directional intake workflows that reduce paperwork and give staff information when they need it.

Preparation before the visit

Automate appointment preparation and insurance verification workflows so patients arrive ready for care and staff have fewer details to chase down.

Faxes out of the queue

Use AI-powered fax processing to move referrals and other important documents out of staff queues faster while reducing repetitive manual processing.

More from every schedule

Luma + MEDITECH helps organizations make better use of the capacity they already have. Customers are reducing no-shows, reclaiming hundreds of staff hours, and helping patients get into available appointments sooner.

Luma helped reduce no-shows by 20% within 7 months.

20% fewer no-shows

Mile Bluff Medical Center reduced appointment no-shows by 20% within seven months of launching Luma alongside MEDITECH Expanse.

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Luma helped 84% of patients complete intake forms before arriving.

84% digital intake completion

At Phelps Memorial, 84% of patients receiving Luma intake forms complete them before arriving for their appointment.

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90% of eligible referrals

Mile Bluff Medical Center converted 90% of eligible referrals to appointments, saving 15+ staff hours per month.

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200+ patients per month

Northfield Hospital & Clinics saw more than 200 patients per month save a spot in line at its urgent cares.

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Luma helped recover more than 2,000 days of patient wait time in three months.

2,000+ wait days recovered

Mile Bluff recovered more than 2,000 days of patient wait time in three months, helping patients get to care faster.

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Luma helped 90%+ of patients confirm their appointment through automated reminders.

90%+ appointments confirmed

More than 90% of Phelps Memorial Health Center patients confirm their appointments through automated Luma reminders.

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Luma Health's integration with MEDITECH runs smoothly.

Luma’s integration with MEDITECH Expanse has been rock-solid. Everything runs smoothly, and our staff rely on it and expect it.”

Kurt Schmidt

Director of EHR, Phelps Memorial Health Center

See connected care work

See how regional health systems use Luma with MEDITECH Expanse to automate routine work and give patients more ways to access care.

Mile Bluff Medical Center

Luma helps Mile Bluff automate schedule management, reduce no-shows, fill newly available appointments, and get patients into care sooner.

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Phelps Memorial Health Center

Deep Expanse integration helps Phelps Memorial automate outreach and intake while keeping appointment information current for staff inside MEDITECH.

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Northfield Hospital + Clinics

Luma gives Northfield integrated self-scheduling and automated workflows that reduce manual work while creating a simpler experience for patients.

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One connected experience

Keep MEDITECH at the center while Luma automates patient-facing workflows that make access simpler and give valuable time back to staff.

Schedule directly into MEDITECH

Patients can book appointments that sync directly with Community-Wide Scheduling and Ambulatory Scheduling Grid, keeping availability and appointment information connected.

Turn cancellations into care

Make it easy for patients to cancel and rebook while using Smart Waitlist to connect newly available capacity with patients waiting for care.

Keep schedules up to date

When patients confirm or cancel through Luma communications, appointment statuses update in MEDITECH so staff have a current view of their day.

Prepare patients before arrival

Send digital intake forms, health risk assessments, and other pre-visit information, and offer mobile check-in to make arrival easier for patients and staff.

Move faxes forward faster

Use AI to process and upload incoming faxes, helping referrals and other important documents move forward without unnecessary manual work.

Connect with one integration

Bring scheduling, waitlists, intake, appointment prep, staff workflows, and more together through Luma’s deep integration with MEDITECH Expanse.

Let's talk

We’d love to discuss how Luma’s end-to-end AI automation can get patients to care faster and increase revenue. Get in touch to book your personalized walkthrough.

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