THE LUMA DIFFERENCE
One connected revenue cycle around each visit
Coverage, forms, payment, and check-in take too much front- and back-end work, spread across many tools. Luma connects all of it to simplify visits and collect more revenue.
Luma verifies coverage, gives each patient the right prep tasks, and collects what they owe – from home or at the clinic. Staff see what’s outstanding and administrators have detailed financial reporting.
Eligibility
Automatic, real-time eligibility checks across payers, matched to each appointment. Staff see who's covered and what patients owe, without the manual work.
Payments
Patients pay from anywhere, including agentic AI phone call or in-clinic kiosk. Automated balance reminders and payment posting take follow-up off staff.
Intake
Forms, insurance, and payment come together on one checklist. Patients finish it before the visit or at the clinic, cutting check-in time and collecting more before the visit.
Clinic Flow Management
Scheduled and walk-in patients check in and finish prep by phone, kiosk, or QR code. Staff see who is waiting, ready or needs help.
How it works
Automated, real-time eligibility
Luma maps each appointment type to the right service type code, then eligibility runs automatically for your whole schedule. Coverage issues are flagged early to avoid issues downstream.
AI-powered payments
Luma verifies a patient’s coverage in real time, then gives AI suggestions for the right copay. Patients can quickly pay from an AI-assisted phone call, reminder, prep checklist, or clinic kiosk.
One patient, one prep checklist
Each patient gets one checklist built for their visit, with the forms, insurance, and tasks their appointment needs. They finish it before they arrive, or from a kiosk or tablet in the clinic.
Nimble patient flow
In busy clinics, urgent care, and EDs, patients check in by kiosk, phone, or QR code and join the right queue. Staff can manage different queues for lab draws, financial assistance, walk-ins, and more, and see an at-a-glance view of today’s scheduled patients.
Operational AI for financials
From AI-calculated copays to agentic outreach to custom-generated workflows, Luma takes on manual admin work and connects with patients to collect revenue faster.
Let's talk
We’d love to discuss how your revenue cycle works today and show you how Luma connects eligibility, intake, payments, and clinic flow around each visit.
Integrations
Luma integrates with your EHR and connects to the industry-leading tools behind your revenue cycle.
Stripe
Stripe is Luma’s preferred partner for securely processing payments.
InstaMed
Payment processing via InstaMed is available upon request.
Waystar
Luma uses Waystar, an industry-leading clearinghouse, to check insurance eligibility.