Intake
“Staff workflows are 10 times more efficient. We’re not printing out forms or having to scan them back in. And patients are loving it.”
Christine Flaherty, Director of Project Management at Seaview Orthopaedics
11 minutes
saved per patient at St. Paul Eye Clinic.
3,500
tablet check-ins monthly at Wooster Community Hospital, with each check-in taking 1.12 minutes on average.
84%
of intake forms completed pre-appointment at Phelps Memorial Health Center.
Tonic makes dynamic intake, e-consents, and patient-reported outcomes simpler for patients and staff, with deep experience serving health systems using Oracle Health EHRs.
How it works
Luma builds each patient a checklist made for their visit, with only the forms, insurance, and payment they still need to complete. Answers write back to your EHR, so staff don't have to retype or track down information.
A checklist made for each visit
Luma gives each patient only the forms, questions, and tasks their appointment calls for. Questions adapt based on the patient’s answers.
Eligibility and payment as part of intake
Insurance upload, automated eligibility checks, and payments are part of the prep checklist, helping you collect payments before the visit.
Prep finished anywhere
Patients can finish outstanding intake by scanning a QR code, using a kiosk, or working with staff on a tablet.
Answers written back to your EHR
Patient responses write back to the EHR automatically, reducing retyping and manual data entry for staff.
Financial prep before the visit
Automatically verify coverage, flag issues before the visit, and give patients a simple way to review estimates and pay copays or balances. Luma connects Eligibility and Payments to intake, reducing day-of surprises and staff follow-up.
3,000+
online payments every month at Horizon Health Services.
$1.5M
annual revenue from addressing office bottlenecks at Seaview Orthopaedics.
38%
fewer denials with automated eligibility checks and AI copay calculation at Norman Regional Health System.
