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Featured stories

New AI Agents Run Patient Outreach and Book Appointments

Managing Flu Season Sick Visit Surges More Efficiently
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Video

MEDITECH Expanse in Action – Northfield Hospital + Clinics’ Story

SCHEDULE OPTIMIZATION CLINIC FLOW MANAGEMENT

MEDITECH Expanse in Action – Northfield Hospital + Clinics’ Story

Northfield Hospitals + Clinics leverage the seamless integration and partnership between Luma and MEDITECH.

December 03, 2024

Northfield Hospitals + Clinics leverage the seamless integration and partnership between Luma and MEDITECH.

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Meditech Integration That Works: Automate Scheduling, Cancellations & Waitlist

Meditech Integration That Works: Automate Scheduling, Cancellations & Waitlist

Staff don’t have to log into a separate reminder/scheduling platform and then re-do work in the EHR—the workflow stays tied to Meditech.
How One Rural Health System Reduced Busy Work and Protected Staff Capacity

How One Rural Health System Reduced Busy Work and Protected Staff Capacity

Reminder calls can overwhelm registration and access teams. How automation helps protect staff time and reduce “mind-numbing” work.
Phone Chaos to Self-Service: How Healthcare Teams Cut Call Volume with AI + Automation

Phone Chaos to Self-Service: How Healthcare Teams Cut Call Volume with AI + Automation

Call volume keeps rising, and staffing alone won’t solve it. Self-service scheduling, rescheduling, and cancellations is the fastest win.
Beyond Scheduling: Omnichannel Patient Access at Fisher-Titus

Beyond Scheduling: Omnichannel Patient Access at Fisher-Titus

"Luma is not just a scheduling tool. It engages the patient at every step of the way," says Linda Stevenson, CIO at Fisher-Titus.
Scaling High Call Volume with Better Service: Bingham Healthcare on Choosing Luma

Scaling High Call Volume with Better Service: Bingham Healthcare on Choosing Luma

When Bingham Healthcare started planning a centralized contact center, the staffing math created an “aha moment." The volume was real, and scaling headcount alone wasn’t the answer.
eClinicalWorks Customers: Why Luma

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Hear from eCW customers about why they chose Luma.
Banner Health: Building an End-to-End Healthcare Operating System Takes the Right Partner

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How North Florida Women’s Care Increased Scheduled Referrals 25% and Revenue $10K Monthly

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"We appeal to a younger demographic even more now because of our advancements with Luma."
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Northfield Hospital & Clinics takes on one of healthcare’s most stubborn challenges — the fax machine. Hear how their team is using Luma Health’s Fax Transform to automate referral intake, eliminate wasted paper, and free staff from hours of manual work.
Rural Healthcare: Doing More With Less While Keeping Patients Connected

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Healthcare leaders discuss what it takes to meet “big-system” expectations in a rural community, without big-system resources.
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