Let us show you everything Luma can do.
Let us show you everything Luma can do.

Results from Epic organizations

Luma helped achieve $27,400 in new patient visits.

$27,400

in new patient orthopedic visits from a single campaign at UAMS.

Luma helped achieve -80% time to service for patients.

-80%

time to service for new dermatology patients at University Hospitals.

Luma helped achieve 8x return on ad spend.

8x

return on ad spend (ROAS) at CEENTA.

Luma Health's Patient Pipeline helps you make data-driven decisions that directly lead to sooner care.

With Patient Pipeline, I have the information I need to make data-driven decisions that directly lead to sooner access to care. By marketing physicians with the earliest availability, we reduced the time new patients wait for their first appointment by 80%.”

Matt Eaves

VP of Marketing, University Hospitals

Marketing + access, now on the same page

Close the gap between access efforts and new patient acquisition efforts. Patient Pipeline brings together your Epic open scheduling, HIPAA-compliant analytics, and Google Ads to pinpoint and fill real-time openings. No provider enrollment, Epic build, or change management needed.

Access challenges

Unused same-week slots

Perishable provider time changes rapidly

Uneven provider utilization

New service lines or locations to fill

Traditional patient acquisition

No connection to specific openings

Unable to respond to schedule changes rapidly

Could bring patients in without capacity to serve them

Awareness campaigns or directing patients to call

Patient Pipeline

Specific openings drive acquisition efforts in real time

Automatically suggests changes based on daily schedule review

Promotes only providers that have upcoming capacity

Location-based targeting brings in nearby patients

See it in action

We’ll walk you through your organization’s bookable slots and how you measure up to competitors to help you strategize your patient acquisition ad spend.

See Luma Health's Patient Pipeline in action.

Fill your highest-
value appointments

Patient Pipeline drives volume to the service lines that create the most revenue or have new provider schedules to fill.

ENT

Orthopedics

Dermatology

Radiology/cardiology

Specialized surgery

New clinic locations

How it works

Patient Pipeline analyzes how you compare to competitors, then creates the link between your providers’ availability and where patients are searching. As patients convert or schedule availability changes in real time, your reports and ads update dynamically.

See market insights before ad spend

Patient Pipeline shows which providers and service lines have availability now, where you have room to grow, and how your access compares to nearby competitors on specialty mix and ease of scheduling.

See market insights before ad spend

Target ads in real time

When patients are ready to book, they see Google ads mapped to their search terms that send them to a real, open appointment. Schedule availability updates every 15 minutes, so you can see in real time where to make changes (e.g., start an ad when a planned surgery is canceled).

Target ads in real time

Avoid digital dead ends

Create a better digital experience and avoid wasted ad spend. With visibility into your scheduling decision trees and actual availability, Patient Pipeline suggests ads pinpointed to exactly what needs to be filled and shows you where to pause ads that direct to dead ends.

Avoid digital dead ends

See the care that happens after the click

Your ads might bring in thousands in revenue, even after the first ad click, that you can't attribute to marketing efforts. Patient Pipeline fills this gap with HIPAA-compliant tracking of the visits, procedures, and labs that resulted from an ad click, tying together your efforts and a fuller schedule.

See the care that happens after the click

Use cases

Connect marketing efforts and scheduling data for more effective, trackable patient acquisition.

Marketing attribution

Report on the care that happened after the click (and even after that)—without needing EHR access.

Patient acquisition

Bring in patients with AI-powered, dynamic Google ads (with or without an agency).

New provider onboarding

Ramp up new providers quickly by promoting their available capacity.

Pinpoint slot utilization

Fill specific slots as they open – no wasted spend, patient dead ends, or manual effort.

Digital insights

Understand potential barriers to entry in your digital front door.

Competitive intelligence

See what your local competitors are offering and how it compares to your service lines.

Security and trust

Patients’ healthcare is personal, and we take seriously the responsibility to protect that data. We’re committed to the gold standard in healthcare information security, including the latest AI certifications, and patient information is never shared or sold.

HIPAA-compliant

Zero-retention AI

ISO 27001:2022

HITRUST CSF r2

HITRUST ai2

SOC 2 Type II

US-EU Privacy Framework

GDPR

TX-RAMP Level 2

By targeting patient acquisition based on our providers' actual openings, we can fine-tune how we reach patients and enhance our existing marketing efforts.”

Olena Scarboro

Director of Marketing and Physician Recruiting, CEENTA

Patient Pipeline helps us reach the right patients and fill open slots, making good use of our providers' time and growing revenue for the orthopedics service line.”

Paul Stover

Vice Chancellor for Institutional Support Services, UAMS

See how it works

We’ll walk you through your organization’s bookable slots and how you measure up to competitors to help you strategize your patient acquisition ad spend.