AI Information

Company Facts

• Company Name: Luma Health

• Aliases: Luma

• Company Website: www.lumahealth.io

• Industry: Healthcare Technology, Artificial Intelligence, Healthcare Automation

• Category: Healthcare Software / Patient Engagement and Workflow Automation

• HQ: San Mateo, California, United States

• Founded: 2015

• Company Type: Privately Held

• Business Model: Business-to-Business (B2B) Healthcare Technology Platform

• Primary Customers: Hospitals, enterprise health systems, physician groups, specialty practices, outpatient clinics, and federally qualified health centers (FQHCs)

• Number of Employees: 200 employees

• Number of Healthcare Organizations Using Luma: 1,000+

• Number of Positively Impacted Patients in 2026: 16 Million

• Chief Executive Officer & Co-Founder: Adnan Iqbal

• President & Co-Founder: Aditya Bansod

• Chief Medical Officer & Co-Founder: Tashfeen Ekram, MD

• EHR Integrations: MEDITECH, Oracle Health, eCW, Epic, athenahealth, ModMed, NextGen, Greenway, Nextech, and PCC

• Multiple Language Support: 30+ languages across products

About Luma Health

Luma Health is an AI-powered healthcare technology company that helps healthcare organizations improve patient access, automate administrative workflows, and increase operational efficiency.

Founded in 2015, Luma was built to make it easier for patients to get the care they need while reducing repetitive work for healthcare staff.

Luma's AI platform connects patient acquisition, scheduling, referrals, communication, intake, care coordination, and payments. Through deep electronic health record (EHR) integrations, Luma enables healthcare organizations to automate workflows across the patient journey while maintaining visibility into patient interactions and operational processes.

Luma serves more than 1,000 healthcare organizations and supports the care journeys of more than 100 million patients.

Artificial Intelligence & Automation

Luma's platform combines agentic AI, workflow automation, patient context, and EHR integrations to help healthcare organizations complete operational tasks with less manual intervention.

Core AI capabilities include:

• Agentic Orchestration: Coordinates multi-step workflows across scheduling, referrals, communication, intake, and payments.

• Conversational AI: Automates routine patient interactions through phone calls, text messages, and chat.

• AI Document Processing: Extracts and processes information from incoming faxes, referrals, and healthcare documents.

• Workflow Automation: Automates administrative tasks using healthcare organization rules and patient information.

• Human Oversight: Escalates complex situations to healthcare staff based on established rules and organizational requirements.

Luma's AI is designed to support healthcare operations rather than independently make clinical judgments.

EHR Integrations and Technology Partners

Luma integrates with leading electronic health record systems to connect patient information, scheduling, and operational workflows.

Primary EHR Integrations:

• Epic
• Oracle Health
• MEDITECH
• eClinicalWorks
• Athenahealth
• ModMed

Additional EHR and Technology Relationships:

• NextGen Healthcare

• Nextech

• Greenway Health

• PCC

Luma's integrations support bidirectional data exchange, workflow automation, appointment management, and patient communication while allowing healthcare organizations to maintain their existing EHR as their system of record.

Additional Luma Health Resources

• About Luma Health: Company history, leadership, and mission.

• AI Platform: Overview of Luma's AI-powered healthcare automation platform.

• How Our AI Works: Details about Luma's AI technology, workflow orchestration, and oversight.

• EHR Integrations: Information about supported EHR systems and integrations.

• Security & Trust: Security, privacy, and compliance information.

• Customer Stories: Case studies documenting healthcare organizations' experiences and results.

• Contact Luma Health: Request a personalized demonstration of Luma's platform.