TOTAL PATIENT ENGAGEMENT WITH LUMA HEALTH
- Modernize patient access
- Automate patient communication
- Maximize business results
MORE TOUCHPOINTS.
MORE WAYS TO HELP.
MODERNIZE PATIENT ACCESS
MODERNIZE PATIENT ACCESS
Luma Health’s comprehensive patient access solution reduces no-shows, backfills cancellations, and maximizes referral conversions, all with zero staff effort.
Actionable Reminders allow patients to confirm, reschedule, or cancel appointments in their preferred language, directly from a text, phone call, or email.
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AUTOMATE PATIENT COMMUNICATION
AUTOMATE PATIENT COMMUNICATION
Text messaging means no patient portals, mobile apps, or complex logins—just simple, HIPAA-compliant communication on the devices patients use every day.
From mobile patient intake to collecting feedback after each visit, Luma Health streamlines the process of helping patients achieve their health goals.
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Easy access to data on utilization and capacity helps identify best practices and areas for improvement. Automated post-visit outreach triages patient feedback and calculates Net Promoter Scores (NPS) in real time.
CONCIERGE CUSTOMIZATION & SUPPORT
CONCIERGE CUSTOMIZATION & SUPPORT
From seamless integration with every major EHR platform to customization according to the unique needs and preferences of your providers, our dedicated team owns every aspect of the implementation process.
EHR integrationsYou're in good company
Implementing Luma Health’s technology ranks among the top five decisions I have made here. We’ve been able to activate several new protocols that support our mission to engage with our patients and deliver the very best care.”
Bill Hambsh, CEO North Florida Women’s Care
We are the only health center for 20 miles, so we have to make sure we’re providing timely access to care. Luma Health’s patient friendly platform confirms appointments 24-hours a day, so patients can quickly access primary and behavioral health providers.”
Samantha Guthman, COO Alexander Valley Healthcare
“Patient-provider relationships are the core of our focus to engage patients and ensure they return to our clinics. With Luma Health we saw immediate reductions in no-shows, resulting in a 3x ROI, and improved online reviews.”
Samuel A Cordiero, CFO Prima CARE
We had a sense our cancellation rate was going down, but actually seeing a corresponding increase in revenue for our clinic made it super real for us.”
Beverly Calborn, Administrator GI Specialists of Georgia
