TOTAL PATIENT ENGAGEMENT WITH LUMA HEALTH

TOTAL PATIENT ENGAGEMENT WITH LUMA HEALTH

  • Modernize patient access
  • Automate patient communication
  • Maximize business results
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MORE TOUCHPOINTS.
MORE WAYS TO HELP.

Luma Health’s powerful engagement engine is simple for patients
and flexible for clinics and health systems. Improve access and communication
at every step of the healthcare journey.

MODERNIZE PATIENT ACCESS

MODERNIZE PATIENT ACCESS

Luma Health’s comprehensive patient access solution reduces no-shows, backfills cancellations, and maximizes referral conversions, all with zero staff effort.

Actionable Reminders allow patients to confirm, reschedule, or cancel appointments in their preferred language, directly from a text, phone call, or email.

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MODERNIZE PATIENT ACCESS

AUTOMATE PATIENT COMMUNICATION

AUTOMATE PATIENT COMMUNICATION

AUTOMATE PATIENT COMMUNICATION

Text messaging means no patient portals, mobile apps, or complex logins—just simple, HIPAA-compliant communication on the devices patients use every day.

From mobile patient intake to collecting feedback after each visit, Luma Health streamlines the process of helping patients achieve their health goals.

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MAXIMIZE BUSINESS RESULTS

Easy access to data on utilization and capacity helps identify best practices and areas for improvement. Automated post-visit outreach triages patient feedback and calculates Net Promoter Scores (NPS) in real time.

79%
based on customer data
1.7x
above industry average
89
based on customer data
>6x
depending on appt. value

CONCIERGE CUSTOMIZATION & SUPPORT

CONCIERGE CUSTOMIZATION & SUPPORT

From seamless integration with every major EHR platform to customization according to the unique needs and preferences of your providers, our dedicated team owns every aspect of the implementation process.

EHR integrations

You're in good company

  • UCSF Digital Health Awards 2019 Best EHR in Patient Engagement
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