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Patient

  • Access

Made Easy for Everyone.

Deliver a better care experience at every step of the journey with Luma’s AI-powered Patient Success Platform.™

Build your demo See what it does

Patient Access

Patient Access

Make it easy for new, referred, and returning patients to access care.

Patient Communication

Patient Communication

Scale with personal communication for each and for every patient.

Patient Readiness

Patient Readiness

Get patients ready for their care with intake, eligibility, and payments.

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patients and counting

We're streamlining the healthcare journey for millions by making every form, appointment, referral simple and easy

When your patients win, so do you

Patients have more choices for their healthcare than ever. If you make it easier for patients to be healthy, they'll come back to you.

Learn how

The Patient Success Platform

It connects and orchestrates all the steps in the patient journey, along with all the operational workflows and processes in the healthcare ecosystem.

See what it does
Acquisition & Access
Outreach Campaigns
Referrals
Patient Self-Scheduling
Reminders
Patient Feedback
Operational
Smart waitlist
Cancellation management
Mobile intake & check-in
Broadcast
Automated follow-up
Clinical
Patient-provider chat
Health risk assessments
Consents & authorizations
Patient education
EHR-embedded insights
Financial
Insurance verification
Eligibility
Payments
Estimates

Build better experiences, more efficient workflows, and more equitable access to improve health outcomes.

THE PATIENT JOURNEY TOOLKIT

Comprehensive and flexible, so it grows with you

  • Choose from 25+ out-of-the-box modules and solutions.
  • Customize them to fit your organization and your patients.
  • Start anywhere, then connect the next piece for compounding benefit.
CONTEXTUAL PATIENT INSIGHTS

Get a whole new look at the patient journey

  • View insights about the patient wherever you need them.
  • See conversations, actions taken, patient satisfaction, NPS, and more.
  • Get the right details in the right place — the EHR, the Patient Success Dashboard,™ or Luma's Collaboration Hub.

Plays well with others

Connect your EHR, RCM, payments, CRM, call center solutions, telehealth, population health system, homegrown tools, and (almost) everything in between.

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Trusted by 650+ healthcare organizations nationwide

Get started with Patient Success

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