Navigator empowers patients to self-serve with the guided experience of a customer service agent. It brings deep contextual understanding to voice conversations, intelligently switching to SMS, switching languages, handing over to staff, and even following up on dropped calls.
ACADEMIC MEDICAL CENTERS
ATHENAHEALTH
DIGITAL CALL DEFLECTION
DIGITAL FRONT DOOR
ECLINICALWORKS
EMA MODMED
ENTERPRISE HEALTH SYSTEMS
EPIC
FQHC
INTAKE
LUMA COMMUNITY
LUMA PLATFORM
LUMABOT
MEDITECH
ORACLE HEALTH
PATIENT SUCCESS PLATFORM
PRIMARY CARE
REGIONAL HEALTH SYSTEMS
SPECIALTY CARE
STAFF SCHEDULING
STAFF SUCCESS
VERADIGM
RESOURCES
Product Overview: Navigator
Resource
Navigator is powered by Spark, Luma's AI. It provides an AI-enabled omnichannel concierge for patients, with deep contextual understanding.
