Wherever you need to start, we can grow from there.
Luma helps you make a big difference right away for patients with delightful experiences and efficient care. We’ll help you design a consistently delightful experience across the enterprise that keeps patients coming back.
“We’re constantly evolving and creating new ways for patients to engage with us in the channel of their choice. We have to think about patient experience differently and see what’s possible.”
Personalized patient outreach is driven via integration with Franciscan's Epic EHR - no sharing data files or HL7 feeds.Read the case study
Kelsey-Seybold welcomes a growing patient population with automated welcome calls and multilingual outreach.Read the case study
Text-based outreach to referred patients and mobile prep before procedures has reduced imaging no-shows by 20%.Read the case study
Bring more patients in for the care and resources you provide. With Luma, you can reach them no matter where they are in their journey, what language they speak, or what communication channel they prefer.
“Reaching our elderly patients - in both English and Spanish - was so easy with Luma. This is the highest engagement I've ever seen.”
Valley-Wide automatically sends details about WIC program eligibility to families with young children.
GPW saved $30,000 in revenue over 7 months by trading manual phone calls for automated outreach integrated with eClinicalWorks.
Multilingual reminders helped Salud reach more patients. Nearly half of patients confirm appointments via text.
Getting in the door for specialty care can be one of the more painful parts of a patient's experience. Making it seamless and simple creates loyal patients and providers, building your brand to keep them coming back.
“Luma is helping us accomplish our triple aim: improved patient experience, reduced patient cost, and improved patient outcomes.”Read the case study
Mobile intake has virtually eliminated waiting room bottlenecks. Extra space has been converted to PT rooms.Read the case study
With automatic post-visit follow-up, North Florida Women's Care has increased their online reviews to an all-time high.
Short-staffed clinics freed up 20 hours per week in manual phone calls with automated reminders and follow-up.