Patient Scheduling
| Patient Scheduling+ | A guided scheduling workflow for patients to self-schedule online |
| Cancellation Management & Patient Rescheduling | Get patients to reschedule their canceled visits |
| Smart Waitlist | Automatically find patients to backfill canceled visits so that they can be seen sooner and avoid long wait times |
Acquisition & Retention
| Referral Management | Automatically reach out to patients who are referred for care and prompt them to schedule their visit |
| Patient Recalls | Let patients know when their due for care to schedule appointments like annual well visits |
| Attribution List Outreach | Attribution List Outreach |
Appointment Reminders
| AI Powered Appointment Reminders | Recognize your patients’ intent when they’re asked to confirm or cancel visits rather than conforming to “Yes” or “No” requests like other reminder solutions |
| Pre/Post-Appointment Messaging | Send patients pre and post-visit information about their appointment or care conditions to guide them through the care continuum |
Patient Intake
| Intake Forms | Digitize forms to have them sent out at any stage of the patient journey and be filled out via mobile device or computer |
| Insurance & Driver’s License Capture | Prompt patients to take pictures of their Photo ID or Insurance Card |
| Zero Contact Check-in | Prompt patients to text when they’ve arrived to wait instructions before seeing the doctor |
| Zero Contact Waiting Room | Allow your staff to manage patients in a virtual waiting room. You can text the patient, collect info from forms, and then let them know the doctor is ready to see them |
Patient Communications
| Secure Chat & Collaboration Hub | Two-way text and HIPAA-compliant messaging initiated via text message, no app, username, or password required |
| Broadcast Messaging | Send mass notifications to your patient population providing important updates |
| Feedback & Reputation Management | Collect feedback from your patients on their visits and boost online reviews with positive scores while making sure concerns from negative experiences go directly back to the practice |