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Service Description

Patient Scheduling

Patient Scheduling+ A guided scheduling workflow for patients to self-schedule online
Cancellation Management & Patient Rescheduling Get patients to reschedule their canceled visits
Smart Waitlist Automatically find patients to backfill canceled visits so that they can be seen sooner and avoid long wait times

Acquisition & Retention

Referral Management Automatically reach out to patients who are referred for care and prompt them to schedule their visit
Patient Recalls Let patients know when their due for care to schedule appointments like annual well visits
Attribution List Outreach Attribution List Outreach

Appointment Reminders

AI Powered Appointment Reminders Recognize your patients’ intent when they’re asked to confirm or cancel visits rather than conforming to “Yes” or “No”
requests like other reminder solutions
Pre/Post-Appointment Messaging Send patients pre and post-visit information about their appointment or care conditions to guide them through the care

Patient Intake

Intake Forms Digitize forms to have them sent out at any stage of the patient journey and be filled out via mobile device or computer
Insurance & Driver’s License Capture Prompt patients to take pictures of their Photo ID or Insurance Card
Zero Contact Check-in Prompt patients to text when they’ve arrived to wait instructions before seeing the doctor
Zero Contact Waiting Room Allow your staff to manage patients in a virtual waiting room. You can text the patient, collect info from forms, and
then let them know the doctor is ready to see them

Patient Communications

Secure Chat & Collaboration Hub Two-way text and HIPAA-compliant messaging initiated via text message, no app, username, or password required
Broadcast Messaging Send mass notifications to your patient population providing important updates
Feedback & Reputation Management Collect feedback from your patients on their visits and boost online reviews with positive scores while making sure
concerns from negative experiences go directly back to the practice