Improve patient convenience and simplify insurance validation with Mobile Insurance Card Upload. Text patients before appointments to upload their proof of insurance to reduce office wait times. Data will be extracted from submitted images and stored in Luma Health and your EHR/PM system.
Collaborate and engage throughout the patient journey with Collaboration Hub for clinical messaging. Collaboration Hub improves team productivity and efficiency by enabling care teams to collaborate virtually online by bringing the right people together to make faster and better decisions around both business and patient care. Quickly and easily communicate with patients who need attention and manage a high patient volume without being overwhelmed.
Sometimes reaching a specific set of your patients is hard. Sure you can pull a list, but how can you easily and quickly communicate with them? Custom Audience Broadcasts does just that. Send the right message to the right set of patients at anytime. Your messages are delivered in real-time via mobile text messages to ensure that they are consumed quickly.
With Luma, specialty clinics can automate referral outreach and prompt patients to self-schedule via call or text. That means your staff will never play phone tag to schedule a stack of referrals again.Learn More
When a patient cancels an appointment, Luma goes through your waitlist to fill the open slot so other patients can see you sooner. All schedule updates are automatically synced with your practice management calendar.
Luma’s smart, two-way reminder system goes beyond text appointment confirmations. Create customizable messages that patients can engage with — reply, reschedule, and even join waitlists.
Make the most out of your real-time patient feedback. Get actionable and anonymous feedback from detractors, while driving your best promoters online to leave fresh, glowing reviews.Learn More
Unique patient cases deserve unique messages. From engaging patients about a procedure they’ve just had, or mass-messaging patients in a time of crisis, Luma will broadcast tailored and actionable messages for you.
Need to send labs or help with a recent diagnosis? HIPAA-compliant chat lets you safely exchange insurance info, test results, or images.
Let us know and we’ll be in touch.