With Luma, specialty clinics can automate referral outreach and prompt patients to self-schedule via call or text. That means your staff will never play phone tag to schedule a stack of referrals again.
When a patient cancels an appointment, Luma goes through your waitlist to fill the open slot so other patients can see you sooner. All schedule updates are automatically synced with your practice management calendar.
Luma’s smart, two-way reminder system goes beyond text appointment confirmations. Create customizable messages that patients can engage with — reply, reschedule, and even join waitlists.
Make the most out of your real-time patient feedback. Get actionable and anonymous feedback from detractors, while driving your best promoters online to leave fresh, glowing reviews.
Unique patient cases deserve unique messages. From engaging patients about a procedure they’ve just had, or mass-messaging patients in a time of crisis, Luma will broadcast tailored and actionable messages for you.
Need to send labs or help with a recent diagnosis? HIPAA-compliant chat lets you safely exchange insurance info, test results, or images.
Ensuring patient access has never been easier. Luma’s no-fuss web scheduling widget empowers your patients to make appointments anytime, anywhere.
Let us know and we’ll be in touch.