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Customer Stories

The Luma community is full of stories about diverse patient populations, powerful workflows, and dedicated staff. Dive into these stories here.

FEATURED Story Houston ENT & Allergy Houston ENT & Allergy earned $1.2 million in additional revenue from Smart Waitlist. 
Houston ENT & Allergy
DENT Neurologic Institute Processes 15x More Faxes with Luma’s AI
Case study
DENT Neurologic Institute Processes 15x More Faxes with Luma’s AI DENT uses AI for faster patient care, more staff efficiency, and more referral revenue.
Maury Regional Health Sees Patients a Month Sooner with Luma's Waitlist
Case study
Maury Regional Health Sees Patients a Month Sooner with Luma’s Waitlist MRH provides a competitive experience, sees patients sooner, and prevents no-shows with Luma.
Mile Bluff Medical Center Drives $200K in Additional Annual Revenue with Luma
Case study
Mile Bluff Medical Center Drives $200K in Additional Annual Revenue with Luma Mile Bluff Medical Center sees patients sooner and gains revenue with a MEDITECH-integrated waitlist.
UAMS Automates 95% of After-Hours Calls with Luma’s Navigator
Case study
UAMS Automates 95% of After-Hours Calls with Luma’s Navigator UAMS solved a key pain point for the contact center with Luma's AI concierge, which helps patients cancel appointments even after hours.
Virtua Health
Case study
Virtua Health Virtua Health boosts their Epic workflows with Luma, including getting 3,500+ patients Cologuard® tests within five months.
An
Blog
An “EHR Plus” Strategy to Solve Access Challenges at Maury Regional Health Guest post by Renee McKibben, RN, BSN, Regional Operations Director
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