— $1M in staff costs saved with patient self-scheduling within first year of launch
— 3,500+ Cologuard® tests completed within five months using automated preventive care outreach, catching nearly 300 positive results sooner
— 56% more patients use Virtua’s waitlist since launching Luma
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Navigator empowers patients to self-serve with the guided experience of a customer service agent. It brings deep contextual understanding to voice conversations, intelligently switching to SMS, switching languages, handing over to staff, and even following up on dropped calls.
Transform manual workflows and electronic faxes into faster care for patients and click-to-verify ease for staff. Fax Transform completes manual steps behind the scenes in seconds, parsing discrete data and classifying faxes with Luma’s AI capabilities, Spark.
Your organization is doing more to care for your community, with fewer staff resources and tighter budgets.
Your technology needs to do more, too. Spark is Luma’s industry-leading AI, infused across the Luma platform to power more efficient, more scalable workflows. Ready to spark better experiences?
-$138M captured in appointment revenue within one year of deploying Luma scheduling
-$38K delivered within first year of automated appointment rescheduling
-74% of endocrinology patients used automated appointment rescheduling workflow instead of canceling their appointments
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Luma works with Epic to supercharge your operations, automatically driving improved reach and access to care.
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-7.5 hours of staff call time saved each day
-158% increase in patient feedback responses
-22,682 patients received recall reminders in one year with Luma
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-CRH has reduced no-shows by more than 40%
-CRH staff saves an average of more than 1,052 hours per month that they can now spend face-to-face with patients.
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How CEENTA stays competitive across the Carolinas and brings in patients with high online reviews
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Montefiore improves patient experience from the digital front door through the entire care journey.
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-Kelsey-Seybold Clinic reaches an average of more than 200,000 unique patients each month with Luma Health.
-On average, nearly 60% of patients respond to customized care reminders.
Want to learn more? Book a quick call with a Luma + Epic expert.
Providing a digital experience is a must for Banner Health to meet the expectations of patients.
Want to learn more? Book a quick call with a Luma + Oracle Health expert.
With Luma text reminders, Franciscan Health sees a nearly 70% click-through rate – about 50% more than emails.
Want to learn more? Book a quick call with a Luma + Epic expert.