Want to learn more? Book a quick call with a Luma + Epic expert.
Want to learn more? Book a quick call with a Luma + eClinicalWorks expert.
Want to learn more? Book a quick call with a Luma + eClinicalWorks expert.
Want to learn more? Book a quick call with a Luma + eClinicalWorks expert.
Want to learn more? Book a quick call with a Luma + eClinicalWorks expert.
-7.5 hours of staff call time saved each day
-158% increase in patient feedback responses
-22,682 patients received recall reminders in one year with Luma
Want to learn more? Book a quick call with a Luma + Epic expert.
The Luma Health + MEDITECH Expanse combo is the end-to-end solution that regional hospitals like Northfield Hospital + Clinics are starting to turn to. Why? Northfield needs automated EHR workflows that can help them stand out in a crowded healthcare market full of enterprise health systems.
Here are a few of those success stories.
After working with Luma Health, Northfield Hospital + Clinics saw:
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-107% increase in form completion rate
-Over 4,000 patients a month receive broadcast messaging
-Diabetes prevention program patient engagement increased by 300%
Want to learn more? Book a quick call with a Luma + athenaHealth expert.
Want to learn more? Book a quick call with a Luma + athenaHealth expert.
-1 in 3 patients on the waitlist opted for an earlier appointment time
-0.52% no-show rate with Luma reminders
-97% Net Promoter Score
-$1.8 million estimated additional revenue from automated/online scheduling
-1,500+ Tenafly Pediatrics patients book online every month
-92.82 Net Promoter Score
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-Over 90% of Phelps Memorial patients confirm their appointment with a Luma reminder.
-84% of patients who receive intake forms from Luma complete them ahead of their appointment.
-Phelps Memorial reaches over 98% of their patient population using Luma outreach.
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-Houston ENT & Allergy earned $1.2 million in additional revenue from Smart Waitlist
-$1.8 million saved from prevented no-show appointments
-50% drop in abandoned calls
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60% of referred patients booked an appointment using Luma.
With Luma, the average in-office intake process decreased from 15 minutes to 4 minutes.
Maury Regional Health reduced no-shows by 66% while doubling appointment volume.
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-Ryan Health reaches patients in 35+ different languages using Luma.
-73% of patients respond to reminder messages sent in Spanish.
-Better schedule utilization increased revenue by more than $300,000 within six months.
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-With Luma, 78% of GRMG patients respond to messages and appointment reminders.
-45% of manual outreach work has been eliminated.
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PATHS uses Luma to empower patients in their care journeys, with 60% of patients opting in to waitlist offers.
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Reducing no-show appointments with Luma saves LEC an average of $12,500 per month.
Cook County Health manages communication across 300+ locations and 1,500+ providers using Luma.
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-CRH has reduced no-shows by more than 40%
-CRH staff saves an average of more than 1,052 hours per month that they can now spend face-to-face with patients.
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Mississippi Urology Clinic fills 45% of appointment offers with Luma.
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Tribe 513 fills 95% of waitlist appointments with Luma, keeping their schedules full.
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How CEENTA stays competitive across the Carolinas and brings in patients with high online reviews
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Appointment reminders helped reduce over 20 hours per week of additional staff time at SGS.
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With Luma, 1 in 3 lost leads returned to become Optima patients.
GPW Health Center gained $30,000 in revenue in 7 months with patient self-scheduling.
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-AVH uses Luma to reach more patients and schedule 30% more preventive screenings.
-With Luma, 38% of newly attributed patients made a care appointment.
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-In two months with Luma, OrthoNebraska patients scheduled more than 900 appointments online.
-92% of overnight stay patients recommend OrthoNebraska via automated requests for feedback – a 20% difference from the national average.
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Research participants completed 22.8% more surveys with Luma than with app reminders alone.
Montefiore improves patient experience from the digital front door through the entire care journey.
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Luma freed up hundreds of staff hours now spent with patients, helping Seaview serve more people.
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-With providers and patients on the same page beforehand, visits have dropped from 90 to 15 minutes.
-With Luma, HTES staff no longer needs to call patients with pre-appointment reminders, which saves an average of 10 hours each day of staff time.
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-Kelsey-Seybold Clinic reaches an average of more than 200,000 unique patients each month with Luma Health.
-On average, nearly 60% of patients respond to customized care reminders.
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Providing a digital experience is a must for Banner Health to meet the expectations of patients.
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With Luma text reminders, Franciscan Health sees a nearly 70% click-through rate – about 50% more than emails.
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Gastro Health automatically reaches out to patients on the waitlist if a sooner appointment opens up, filling about 45% of last-minute openings.