Emergency COVID-19 Patient Messaging Service | Telehealth | Broadcast Patient Messaging

Drive engagement throughout the entire care journey

Our simple, intuitive platform is flexible enough to meet all of your patient access and communication needs—from patient scheduling to patient communication and everything in between.

Chat
Smart Scheduling

Smart Scheduling

Deliver the convenience today’s patients expect. With Luma Health, patients can easily self-schedule 24/7 or confirm, reschedule, or join a waitlist from a simple text message. The result? Happier patients, fewer no-shows, and filled schedules that drive more revenue.

Care Pathways

REFERRAL MANAGEMENT

Luma Health automatically prompts referred patients to self-schedule at their convenience, eliminating phone tag and referral leakage to maximize conversions. Patients receive confirmation via their communication method of choice, and referred providers can track their status at every step.

REFERRAL MANAGEMENT
Insights Analytics
Insights Analytics

APPOINTMENT REMINDERS

Proven to reduce no-show rates, phone volumes, and manage cancellations, next generation Artificial Intelligence (AI) Reminders are designed for today’s consumer patients. Natural responses are processed and logged into your EHR in real time.

Mobile

MOBILE PATIENT INTAKE

Luma Health securely captures the patient data you need ahead of each appointment and logs it in your EHR. Validate insurance, capture patient history, obtain authorizations, and monitor chronic conditions. All without repetitive paperwork and manual data entry.

REFERRAL MANAGEMENT
Telehealth
Telehealth

Telehealth

An easy-to-use virtual solution to enable one-click, HIPAA-compliant virtual appointments between doctors and their patients. Patients can easily join the virtual visit by clicking on a link in their appointment reminders via an SMS or email without the need to download an app, log in to a portal or set up an account.

Conversations

Patient Communication

Ultimate patient convenience and engagement means meeting patients where they are via text, email, voice, or virtual visits on the devices patients use every day. Reduce phone volumes and maximize patient outcomes and workflows through automated, actionable conversations across the entire patient journey.

PATIENT COMMUNICATION

Maximize your EHR Investment

Luma Health connects to over 70 different EHR and PM systems to automate patient communication and unlock valuable insights to improve care.

EHR Image

Drive Improvement with Access to powerful analytics

Drive Improvement with Access to powerful analytics

A streamlined way to gather feedback, calculate NPS scores, increase patient reviews, and flag areas that need attention.

Luma Health’s data reporting also complements your existing BI tools to monitor and boost accountability scores (e.g., MIPS, MACRA, HEDIS, and Star).

REFERRAL MANAGEMENT

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