Luma Health Launches End-to-End Digital Health Solution to Expedite COVID-19 Vaccine Programs

Seamless Simplicity Across The Entire Patient/Provider COVID-19 Vaccine Journey, Rapid Speed To Impact, Built for Scale

Luma Health, the most complete and validated Total Patient Engagement Platform™, today announced a new set of solutions to enable rapid, end-to-end vaccine delivery and operations. The Luma Health COVID-19 Vaccine Operations Solution allows healthcare organizations to rapidly operationalize and execute COVID-19 vaccine education, deployment, and administration strategies into a single, integrated patient journey.

Vaccinating patients against COVID-19 requires a much greater level of logistical preparation than mainstream vaccines like flu shots. Healthcare providers must actively plan for CDC reporting requirements, shipment coordination, staff training, vaccine storage, scheduling, and keep up with the ever-changing directives from the local government, even before the vaccine reaches their doorsteps. Healthcare providers also need to engage effectively with patients, from educating them about vaccine safety to vaccine appointment scheduling and communicating the importance of adhering to the second dose.

“Vaccine adoption and adherence is our strongest weapon in the fight against COVID-19. Yet, the coordination and communication of vaccination eligibility, access, and scheduling is a gargantuan task,” said Aditya Bansod, co-founder and CTO, Luma Health. “We are proud to be part of the solution by helping healthcare organizations succeed in the crucial role of engaging patients quickly, at scale, and encouraging compliance throughout the vaccination process.”

Luma Health’s award-winning Vaccine Operations Solution, recognized as a UCSF COVID-19 Patriot, uses the most complete and validated patient engagement platform. It has been designed and built for health systems and community health networks to ensure providers can quickly ramp and manage entire vaccine program operations at scale.

The end-to-end patient engagement platform streamlines COVID-19 vaccine operations and enhances patient experience through the following features:

Luma Health COVID-19 Vaccine Operations Solution Video Tour: https://youtu.be/krBOao-p-9c

Supporting Quotes

“With entire communities needing vaccinations faster than healthcare providers can manage, vaccine operations need to be streamlined and enhanced while reducing the burden on call centers and providers,” said Farooq Ajmal, Chief Information Officer of Ryan Health.

“Within a week of launching our vaccine deployment efforts, a premier academic medical center was booking approximately 10 COVID-19 vaccination appointments per minute through Luma Health. The health system needed speed and scalability, and we delivered,” said Aditya Bansod, co-founder and CTO, Luma Health.

“One of the largest health systems in the country looked to Luma Health’s Vaccine Operations Solution to help roll out the vaccine. Together we mapped out a workflow that used Luma Health’s Broadcast and Waitlist features to offer a seamless patient experience. We sent over one hundred thousand messages in just a few weeks,” said Aditya Bansod, co-founder and CTO, Luma Health.