Navigator empowers patients to self-serve with the guided experience of a customer service agent. It brings deep contextual understanding to voice conversations, intelligently switching to SMS, switching languages, handing over to staff, and even following up on dropped calls.

Transform manual workflows and electronic faxes into faster care for patients and click-to-verify ease for staff. Fax Transform completes manual steps behind the scenes in seconds, parsing discrete data and classifying faxes with Luma’s AI capabilities, Spark.

Your organization is doing more to care for your community, with fewer staff resources and tighter budgets.
Your technology needs to do more, too. Spark is Luma’s industry-leading AI, infused across the Luma platform to power more efficient, more scalable workflows. Ready to spark better experiences?

We surveyed 130 Oracle organizations about their patient access processes. The results show that accessing care hasn’t changed much since 1994.

Caregivers look for pediatric providers they can trust, often seeking long-term health partnerships for their families.

Easy, text-first access to these trusted providers is a must. Making access to care seamless and simple, creates loyal patients, builds your brand, and streamlines staff workflows.

Proven practices for better patient experiences | Backed by 700 million data points from Luma Bedrock

Making access to care seamless and simple creates loyal patients, builds your brand, and streamlines staff workflows.

Get patients in sooner with EHR-integrated scheduling reminders and referred patient outreach.

Turn your complex cardiovascular workflows into a simple patient experience.

Drive revenue, improve outcomes, and create loyal patients with EHR-integrated, seamless workflows for both patients and staff.

Luma works with athenahealth to supercharge your operations, automatically driving improved reach and access to care.

Want to learn more? Book a quick call with a Luma + athenaHealth expert.

 To stay competitive in a crowded market, it is crucial to quickly get patients in the door for care. 

 Luma meshes with your unique workflows and integrates with your Veradigm PM to enhance your organization’s goals. 

Want to learn more? Book a quick call with a Luma + Veradigm expert.

Luma works with Epic to supercharge your operations, automatically driving improved reach and access to care.

Want to learn more? Book a quick call with a Luma + Epic expert.

Want to learn more? Book a quick call with a Luma + Oracle Health expert..

Luma integrates with your eCW EHR to enhance your organization’s goals.

Want to learn more? Book a quick call with a Luma + eClinicalWorks expert.

Have you been longing for a single platform that integrates well with MEDITECH Expanse for patient access, communications, and readiness, instead of having to move in and out of your EHR for various solutions?

Meet Luma Health.

Luma Health is a MEDITECH Alliance Partner that has co-developed many of the bi-directional APIs alongside MEDITECH so that your staff can stay in the EHR whether it’s for patient self-scheduling or intake forms. And our easy platform allows for a consumer experience, not just for providers, but for your patients too.

If you aren’t offering your patients a concierge experience, they’re going to go somewhere else. Don’t let that happen. Prevent patient churn and staff burnout with the Luma Health platform, which connects every touch point in MEDITECH Expanse to deliver an easy convenient experience.

You’ve got the bedside manner covered, let us take care of the rest.

Not sure where to start? Download our 3 tips for creating a digital front door that patients who use MEDITECH actually love.

Want to learn more? Book a quick call with a Luma + MEDITECH expert.

Luma’s Digital Call Deflection, connected to your EHR-integrated Luma workflows, redirects patients waiting
on hold to get answers and take next steps using SMS.

Luma Bedrock was designed to provide a strong, data-backed foundation for your patient communication workflows.

This resource shares more about Bedrock, as well as select insights and recommendations to guide more patient success at your organization, no matter your current tech stack.

Front door, side door, garage door, it doesn’t matter. MEDITECH + Luma = patient access across the entire digital continuum.

Imagine your EHR workflows automatically driving improved access to care, communication, and readiness for all your patients and not-yet-patients. As Alliance Partners who co-developed bidirectional APIs with MEDITECH expanse, Luma is positioned to extend and enhance MEDITECH Expanse for both your patients and your providers.

But wait, it gets better. Since Luma also has a full platform that only requires one integration – no HL7 needed – all solutions live under one roof.

Say goodbye to one-off point solutions. And say hello to a single end-to-end platform connecting every touch point to deliver a consumer experience in the patient journey orchestration.

Say hello to MEDITECH + Luma.

Want to talk with us?

Meeting patients where they are requires knowing how, when, and where they engage with their care. Luma Bedrock™draws on more than 700 million data points and years of hands-on work with healthcare organizations like yours.

The result: actionable best practices to help you and your patients be more successful.

Text-first reminders to complete intake forms, digital form completion and insurance card upload, and contactless check-in let patients skip the waiting room.

Imagine your EHR workflows automatically driving improved reach, access to care, and health outcomes for all your patients and not-yet-patients.

Want to learn more? Book a quick call with a Luma + Oracle Health expert.

Drive revenue, improve outcomes, and create loyal patients with EHR-integrated, seamless workflows for both patients and staff.

In today’s competitive market, it’s more important than ever to set yourself apart, highlighting the innovative research and care of your academic medical center.

Designed to meet the needs of a diverse patient population, Luma enables you to seamlessly reach patients, keep them on the schedule, and ultimately provide them with the best possible care.

Gain patients more efficiently and keep them coming back, with less work for your staff. Meanwhile, your revenue and quality measure scores go up.

Make connecting referred patients with your specialists simple with text-first, EHR-integrated outreach.

Go beyond reminders to make your patients – and your business – more successful.

Luma’s web-based, actionable chatbot helps patients get to the next step without phone calls.

Luma connects and orchestrates the patient journey and operational workflows.