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— 67% of patients complete forms required for federal reimbursement ahead of visits
— $50K saved annually from appointments rescheduled via Luma
— $58K gained from filled waitlist slots within one year

Want to learn more? Book a quick call with a Luma + Oracle Health expert.

-$53,718 saved in external call center costs since go-live

-2x referrals processed daily, earning an additional $412k in completed referrals since go-live

-$5.7M in completed appointments facilitated by Luma since 2023

Want to learn more? Book a quick call with a Luma + athenaHealth expert.

-$138M captured in appointment revenue within one year of deploying Luma scheduling
-$38K delivered within first year of automated appointment rescheduling
-74% of endocrinology patients used automated appointment rescheduling workflow instead of canceling their appointments

Want to learn more? Book a quick call with a Luma + Epic expert.

Want to learn more? Book a quick call with a Luma + eClinicalWorks expert.

Want to learn more? Book a quick call with a Luma + eClinicalWorks expert.

Want to learn more? Book a quick call with a Luma + eClinicalWorks expert.

Want to learn more? Book a quick call with a Luma + eClinicalWorks expert.

-7.5 hours of staff call time saved each day

-158% increase in patient feedback responses

-22,682 patients received recall reminders in one year with Luma

Want to learn more? Book a quick call with a Luma + Epic expert.

The Luma Health + MEDITECH Expanse combo is the end-to-end solution that regional hospitals like Northfield Hospital + Clinics are starting to turn to. Why? Northfield needs automated EHR workflows that can help them stand out in a crowded healthcare market full of enterprise health systems.

Here are a few of those success stories.

After working with Luma Health, Northfield Hospital + Clinics saw:

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-107% increase in form completion rate

-Over 4,000 patients a month receive broadcast messaging

-Diabetes prevention program patient engagement increased by 300%

Want to learn more? Book a quick call with a Luma + athenaHealth expert.

Want to learn more? Book a quick call with a Luma + athenaHealth expert.

-1 in 3 patients on the waitlist opted for an earlier appointment time

-0.52% no-show rate with Luma reminders

-97% Net Promoter Score

-$1.8 million estimated additional revenue from automated/online scheduling 

-1,500+ Tenafly Pediatrics patients book online every month 

-92.82 Net Promoter Score

Want to learn more? Book a quick call with a Luma + eClinicalWorks expert.

-Over 90% of Phelps Memorial patients confirm their appointment with a Luma reminder.

-84% of patients who receive intake forms from Luma complete them ahead of their appointment.

-Phelps Memorial reaches over 98% of their patient population using Luma outreach.

Want to learn more? Book a quick call with a Luma + MEDITECH expert.

-Houston ENT & Allergy earned $1.2 million in additional revenue from Smart Waitlist

-$1.8 million saved from prevented no-show appointments

-50% drop in abandoned calls

Want to learn more? Book a quick call with a Luma + eClinicalWorks expert.

60% of referred patients booked an appointment using Luma.

With Luma, the average in-office intake process decreased from 15 minutes to 4 minutes.

Maury Regional Health reduced no-shows by 66% while doubling appointment volume. 

Want to learn more? Book a quick call with a Luma + Oracle Health expert.

-Ryan Health reaches patients in 35+ different languages using Luma.

-73% of patients respond to reminder messages sent in Spanish.

-Better schedule utilization increased revenue by more than $300,000 within six months.

Want to learn more? Book a quick call with a Luma + eClinicalWorks expert.

-With Luma, 78% of GRMG patients respond to messages and appointment reminders.

-45% of manual outreach work has been eliminated.

Want to learn more? Book a quick call with a Luma + eClinicalWorks expert.

PATHS uses Luma to empower patients in their care journeys, with 60% of patients opting in to waitlist offers.

Want to learn more? Book a quick call with a Luma + eClinicalWorks expert.

Reducing no-show appointments with Luma saves LEC an average of $12,500 per month.

Cook County Health manages communication across 300+ locations and 1,500+ providers using Luma.

Want to learn more? Book a quick call with a Luma + Oracle Health expert.

-CRH has reduced no-shows by more than 40%

-CRH staff saves an average of more than 1,052 hours per month that they can now spend face-to-face with patients.   

Want to learn more? Book a quick call with a Luma + Epic expert.

Mississippi Urology Clinic fills 45% of appointment offers with Luma.

Want to learn more? Book a quick call with a Luma + Veradigm expert.

Tribe 513 fills 95% of waitlist appointments with Luma, keeping their schedules full.

Want to learn more? Book a quick call with a Luma + eClinicalWorks expert.

How CEENTA stays competitive across the Carolinas and brings in patients with high online reviews

Want to learn more? Book a quick call with a Luma + Epic expert.

Appointment reminders helped reduce over 20 hours per week of additional staff time at SGS.

Want to learn more? Book a quick call with a Luma + eClinicalWorks expert.

With Luma, 1 in 3 lost leads returned to become Optima patients.

GPW Health Center gained $30,000 in revenue in 7 months with patient self-scheduling.

Want to learn more? Book a quick call with a Luma + eClinicalWorks expert.

-AVH uses Luma to reach more patients and schedule 30% more preventive screenings.

-With Luma, 38% of newly attributed patients made a care appointment.

Want to learn more? Book a quick call with a Luma + eClinicalWorks expert.

-In two months with Luma, OrthoNebraska patients scheduled more than 900 appointments online.

-92% of overnight stay patients recommend OrthoNebraska via automated requests for feedback – a 20% difference from the national average.

Want to learn more? Book a quick call with a Luma + Oracle Health expert.

Research participants completed 22.8% more surveys with Luma than with app reminders alone.

Montefiore improves patient experience from the digital front door through the entire care journey.

Want to learn more? Book a quick call with a Luma + Epic expert.

Luma freed up hundreds of staff hours now spent with patients, helping Seaview serve more people.

Want to learn more? Book a quick call with a Luma + eClinicalWorks expert.

-With providers and patients on the same page beforehand, visits have dropped from 90 to 15 minutes.

-With Luma, HTES staff no longer needs to call patients with pre-appointment reminders, which saves an average of 10 hours each day of staff time.

Want to learn more? Book a quick call with a Luma + eClinicalWorks expert.

-Kelsey-Seybold Clinic reaches an average of more than 200,000 unique patients each month with Luma Health.

 -On average, nearly 60% of patients respond to customized care reminders.

Want to learn more? Book a quick call with a Luma + Epic expert.

Providing a digital experience is a must for Banner Health to meet the expectations of patients.

Want to learn more? Book a quick call with a Luma + Oracle Health expert.

With Luma text reminders, Franciscan Health sees a nearly 70% click-through rate – about 50% more than emails.

Want to learn more? Book a quick call with a Luma + Epic expert.

Gastro Health automatically reaches out to patients on the waitlist if a sooner appointment opens up, filling about 45% of last-minute openings.

Want to learn more? Book a quick call with an expert.