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TOTAL PATIENT ENGAGEMENT PLATFORM™ FOR MAXIMUM PATIENT OUTCOMES

Our simple, intuitive platform is flexible enough to meet all of your patient access and communication needs—from patient scheduling to patient communication and everything in between.

Patient Scheduling

Patient Scheduling

Patient Scheduling

Deliver the convenience of online self-scheduling that today’s patient expect. From appointment reminders to waitlists to direct rescheduling all within an interactive text message.

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Enable patients to easily self-schedule 24/7 or confirm, reschedule, or join a waitlist all within a simple text message. Learn More
Give patients the ability to opt-in to a waitlist and deliver an instant notification when a time slot they’re eligible for opens up. Learn More
Dramatically reduce no-shows, and fill provider schedules to drive greater capacity utilization and more revenue. Learn More

Referral Management

Patient Scheduling

Automatically prompts referred patients to self-schedule at their convenience. Reduce call volumes, minimize referral leakage and eliminate phone tag while maximizing conversions.

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Patients can receive confirmations via SMS, email, or voice, their communication method of choice, and referred providers can track their status at every step. Learn More
Enable patients to easily self-schedule 24/7 or confirm, reschedule, or join a waitlist all within a simple text message. Learn More
Referral Management
Appointment Reminders

APPOINTMENT REMINDERS

Patient Scheduling

Proven to reduce no-show rates, phone volumes, and manage cancellations, next generation Artificial Intelligence (AI) Reminders are designed for today’s consumer patients. Natural responses are processed and logged into your EHR in real time.

Explore Feature Use Cases

Enable patients to easily self-schedule 24/7 or confirm, reschedule, or join a waitlist all within a simple text message. Learn More
Give patients the ability to opt-in to a waitlist and deliver an instant notification when a time slot they’re eligible for opens up. Learn More
Dramatically reduce no-shows, and fill provider schedules to drive greater capacity utilization and more revenue. Learn More

Mobile Patient Intake

Patient Scheduling

Securely capture the patient data you need ahead of each appointment and log it in your EHR. Capture mobile insurance uploads, patient history, obtain authorizations, and monitor chronic conditions.

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Enable patients to submit insurance information and intake forms at their convenience prior to a confirmed appointment. Learn More
Easily capture e-signatures on all required consent forms prior or during an appointment. Automatically sync and store signed forms into your EHR. Learn More
Automatically prompt patient check-ins and manage intake and screening forms via text message. Learn More
Let patients wait for their appointments from virtually anywhere. Leverage automated workflows for a seamless patient experience. Learn More
Referral Management
Telehealth

Telehealth

Telehealth

Deliver a seamless one-click experience for patients to engage in a HIPAA compliant virtual visit — no apps, logins, or portals required.

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Quickly and easily convert your entire schedule to HIPAA compliant telehealth appointments. Medicare Part B covers virtual check-ins. Learn More
Give patients the opportunity to talk with you between appointments by scheduling e-visits. Medicare Part B covers e-visits. Learn More

Patient Communication

Patient Scheduling

Reduce phone volumes and maximize patient outcomes and workflows through automated, actionable conversations via text, email, voice, and virtual visits across the entire patient journey.

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Customizable, targeted automation empowers providers to conduct mobile-friendly health screenings and assessments, engage with patients via HIPAA-compliant secure chat, and manage care for assigned patient populations. Learn More
Share lab result or follow-up after discharge to flag issues in real time with our secure chat. Use our patient feedback solution to boost patient satisfaction and get more positive online reviews. Learn More
Referral Management

Maximize your EHR Investment

Luma Health connects to over 70 different EHR and PM systems to automate patient communication and unlock valuable insights to improve care.

EHR Image

Powerful Analytics AND Engagement Insights

With data at your finger tips, you can visualize and track key success metrics around patient engagement and interactions to measure communication effectiveness and ROI, including patient satisfaction via Net Promoter Scores by provider and location.

ANALYTICS

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