Resource Library

How to communicate with patients about the COVID-19 vaccine

A complete list of to-dos and must-haves for a COVID-19 vaccine program

Well-researched answers to all of your patients’ COVID-19 vaccine questions

How EBNHC supported a vaccine program with >80% new patients

Streamlining vaccine operations with dynamic self-scheduling

How Cook County Health scaled their vaccine operations with Luma Health after their point solution crashed

How Banner Health launched their vaccine operations with Luma Health’s platform within 48 hours

How Montefiore Health System used Luma Health to create a scalable and flexible vaccination program for a city devastated by COVID-19

Increased patient engagement with automated, text-first mass communication

At-a-glance strategies for generating revenue during COVID-19

Sample messages to send during COVID-19 vaccine journey

An end-to-end digital solution to operationalize vaccine deployment efforts

Actions to help healthcare recover from the financial impact of COVID-19

Patients’ understanding of healthcare coverage benefits is limited

Patient engagement strategies that drive appointments and revenue

Online scheduling decreased phone volume and increased schedule capacity

Going virtual with telehealth helped increase schedule capacity

Learn about stages 3-5 of managing the COVID-19 pandemic

Learn about stages 1 and 2 of managing the COVID-19 pandemic

Pandemic fast tracks healthcare innovation and forever changes the way care is delivered. See the data behind how COVID-19 is transforming patient care and delivery.

Learn about Luma Health’s new telehealth solution and best practices

Automating outreach saved time and kept schedules full

Switching to automated text messages made it easier to engage more patients

Adding two-way text messaging improved communication and patient care

Automated text messaging improved communication, access to timely care

Earned $30K+ in new revenue with Luma Health’s Automated Waitlist

Adopting automated text outreach increased engagement and referral conversions

Best practices to manage cancellations, fill schedules, and cut no-shows in half

Automating patient outreach saved time and boosted referral conversions

Texting & automated appointment scheduling improved patient access to care

How this center increased patient access and saw measurable, large-scale results

We’re tracking the trends in patient engagement so you can grow your business

Improving ACO quality measures by boosting access to preventive care

Saving time through automated communication in Virginia

Increasing access to primary and preventive care in Northern California

Delivering comprehensive care for over 30,000 patients in Central Washington

Keeping in touch with Atlanta’s gastroenterology patients

Cutting no-shows in half in Tallahassee

How CHCs use text-first technology to become the provider of choice

Better outcomes through better communication

Your patient engagement guidebook

Show your patients some love and embrace the text message

How to keep your schedules full and grow your business

The best way to reach new patients and maximize access

Key metrics to be tracking for better patient engagement

Growing your capacity to meet patient demand

Boost performance and lower costs to thrive under value-based care

A comprehensive approach to increasing patient access to care