Resource Library - Luma Health

Navigate the 5 stages of COVID-19 with Luma Health's end-to-end solution | LEARN MORE

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REVENUE BOOSTING CAMPAIGNS

At-a-glance strategies for generating revenue during COVID-19

RECOUPING REVENUE

Actions to help healthcare recover from the financial impact of COVID-19

Covered Care Awareness

Patients’ understanding of healthcare coverage benefits is limited

Revenue Recovery

Patient engagement strategies that drive appointments and revenue

Signature Dermatology

Online scheduling decreased phone volume and increased schedule capacity

Eye Health America

Going virtual with telehealth helped increase schedule capacity

Survive & Thrive: Part 2

Learn about stages 3-5 of managing the COVID-19 pandemic

Survive & Thrive: Part 1

Learn about stages 1 and 2 of managing the COVID-19 pandemic

TELEHEALTH AND COVID-19

Learn about Luma Health’s new telehealth solution and best practices

Zufall Health Center

Automating outreach saved time and kept schedules full

Toledo Clinic Radiology

Switching to automated text messages made it easier to engage more patients

SOMA Health Center

Adding two-way text messaging improved communication and patient care

Pima Heart

Automated text messaging improved communication, access to timely care

GPW Health Center

Earned $30K+ in new revenue with Luma Health’s Automated Waitlist

Durham Nephrology

Adopting automated text outreach increased engagement and referral conversions

No more no-shows!

Best practices to manage cancellations, fill schedules, and cut no-shows in half

Middle Tennessee Urology

Automating patient outreach saved time and boosted referral conversions

Salud Family Health Centers

Texting & automated appointment scheduling improved patient access to care

Academic Medical Center

How this center increased patient access and saw measurable, large-scale results

What the data tells us

We’re tracking the trends in patient engagement so you can grow your business

Meritage Medical Network

Improving ACO quality measures by boosting access to preventive care

Cardiology

Saving time through automated communication in Virginia

Community Health Center

Increasing access to primary and preventive care in Northern California

Community Health Center

Delivering comprehensive care for over 30,000 patients in Central Washington

Gastroenterology

Keeping in touch with Atlanta’s gastroenterology patients

OB-GYN

Cutting no-shows in half in Tallahassee

INCREASING ACCESS AT CHCs

How CHCs use text-first technology to become the provider of choice

Care Team Communication

Better outcomes through better communication

It’s all about the patient

Your patient engagement guidebook

Why Patients Love Text

Show your patients some love and embrace the text message

Cancellations and No-Shows

How to keep your schedules full and grow your business

Automated Patient Outreach

The best way to reach new patients and maximize access

Up-Level Your Reporting

Key metrics to be tracking for better patient engagement

All about access

Growing your capacity to meet patient demand

Value-Based Care

Boost performance and lower costs to thrive under value-based care

All about access

A comprehensive approach to increasing patient access to care

Customized ROI calculator

Interactive calculator

See how we can help you save time, increase access, and increase revenue

Healthcare Stats

COVID-19 DATA REPORT

ebook

Pandemic fast tracks healthcare innovation and forever changes the way care is delivered. See the data behind how COVID-19 is transforming patient care and delivery.

MANAGING THE PANDEMIC

THE STAGES OF COVID

Infographic

Healthcare providers that successfully manage the five response stages can continue to deliver needed critical, routine, chronic and preventive care services.

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