Staff now save 4 minutes per patient on intake, totaling 287 hours each month on average.
$1.8 million estimated additional revenue from automated/online scheduling.
Phelps Memorial reaches over 98% of their patient population using Luma outreach.
Houston ENT & Allergy earned $1.2 million in additional revenue from Smart Waitlist.
With Luma, the average in-office intake process decreased from 15 minutes to 4 minutes.
Maury Regional Health reduced no-shows by 66% while doubling appointment volume.
Better schedule utilization increased revenue by more than $300,000 within six months.
PATHS uses Luma to empower patients in their care journeys, with 60% opting in to waitlist offers.
Reducing no-show appointments with Luma saves LEC an average of $12,500 per month.
Cook County Health manages communication across 300+ locations and 1,500+ providers using Luma.
Mississippi Urology Clinic fills 45% of appointment offers with Luma.
Tribe 513 fills 95% of waitlist appointments with Luma, keeping their schedules full.
How CEENTA stays competitive across the Carolinas and brings in patients with high online reviews.
Appointment reminders helped reduce over 20 hours per week of additional staff time at SGS.
GPW Health Center gained $30,000 in revenue in 7 months with patient self-scheduling.
AVH uses Luma to reach more patients and schedule 30% more preventive screenings.
In two months with Luma, OrthoNebraska patients scheduled more than 900 appointments online.
Research participants completed 22.8% more surveys with Luma than with app reminders alone.
Montefiore improves patient experience from the digital front door through the entire care journey.
NFLWC increased scheduled referrals by 25%, gaining $10,000 in monthly revenue.
Luma freed up hundreds of staff hours now spent with patients, helping Seaview serve more people.
With Luma, HTES’ visit capacity has increased ninefold.
CommuniCare saved 6,000 hours of staff time in reminder calls by switching to automated reminders.
Kelsey-Seybold Clinic reaches an average of more than 200,000 unique patients each month.
Providing a digital experience is a must for Banner Health to meet the expectations of patients.
With Luma text reminders, Franciscan sees a nearly 70% click-through rate – about 50% more than emails.