Emergency COVID-19 Patient Messaging Service | Telehealth | Broadcast Patient Messaging

LUMA HEALTH FOR
COMMUNITY HEALTH CENTERS

Your partner in patient engagement.

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We built our platform to help you improve access to care. That’s why more and more health centers are choosing Luma Health as their patient engagement partner. Whether it’s automating outreach to assigned Medicaid patients, or reaching out to patients post-hospital discharge, we’ve got your patient access and communication needs covered.

  • Increase assigned patient conversion by 3.8x
  • Decrease no-shows by up to 79%
  • Save 3,480 staff hours a year

Our COMMUNITY health system partners are living the results

Automated patient engagement solutions custom-built for community health systems help you thrive.

Here are results from one of our partners:

38%
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conversion of new

assigned Medicaid patients

$180,000
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in estimated annual revenue

from filled appointment slots

“We are the only health center in a 20 mile radius, so we have to make sure that we are providing timely access to care. Luma Health offers and confirms appointments at any hour of the day, which allows patients to have quicker access to their primary care and behavioral health providers. Luma Health is not only user friendly—it’s patient friendly.”

Samantha Guthman
Chief Operating Officer



The patient access
solution you’ve
been looking for

Luma Health partners with health centers to improve access to care for some of the most vulnerable patients in our country. The results are incredible. Patients get to the care they need more quickly, and you can optimize capacity and achieve better business results. Here’s how it works.

  1. Send text-first invitations to care to assigned patients or patients who require follow-up
  2. Automate appointment reminders to reduce no-shows and save staff time
  3. Automatically fill cancelled appointment slots using our smart waitlists
  4. Target health education or preventive care reminders to specific groups of patients

Advanced EHR integration
to simplify your life

We make integration with your EHR our number one priority, whether you use eClinicalWorks, Allscripts, or another system. You should always have the most accurate and up-to-date information at your fingertips.

  • Syncs in real-time
  • Bi-directional functionality
  • White-glove customer service

Custom-built to
streamline the entire
patient journey

We partner with health centers to streamline the entire patient journey – from your first touchpoint with a patient, to processing patient feedback.

  • Advanced, online self-scheduling
  • Actionable appointment reminders
  • Automated feedback and online reputation management

Here Are a Few of Our Happy Health Center Partners

With Cerner

With eClinicalWorks

With eClinicalWorks

Get more information
about joining us and
becoming a partner