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Inside DCD: The Power of the Phone Number

Build scale while managing call center costs using Digital Call Deflection.

Luma’s Digital Call Deflection empowers patients to view, schedule, cancel, or change appointments, request a prescription refill, get directions to a clinic location, or ask staff a question—all without staff intervention or the need to monitor a chat line. Learn more about Digital Call Deflection here. 

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Learn more about the Patient Success Platform.

What it does How it works