To stay competitive in a crowded market, it is crucial to quickly get patients in the door for care.
-1 in 3 patients on the waitlist opted for an earlier appointment time
-0.52% no-show rate with Luma reminders
-97% Net Promoter Score
With Luma, 1 in 3 lost leads returned to become Optima patients.
Research participants completed 22.8% more surveys with Luma than with app reminders alone.