Actionable, smart, and customizable reminders help your practice connect to your patients wherever they are: text, phone, or email. Significantly reduce your no-shows and better understand your patient flow.
Patients love Luma Health’s smart reminders. Luma Health's HIPAA compliant appointment reminders allow patients to confirm or cancel an appointment via a simple text message. No more manual calls! It’s easy to use, and you can see who confirmed, canceled, and didn’t respond in a real-time dashboard.
Only send reminders for one facility but not the other? Need to send texts but not emails? Want customized messages? Luma Health is fully customizable to match your needs.
Patients interact with Luma Health reminders with a reply rate of over 60%. Patients can confirm, call, cancel, or ask to join a waitlist to get a future appointment.
Connect with your patients where it’s most convenient for them: text message, email, or voice. With smart validation technology, Luma Health automatically detects contact type regardless of how it’s captured in your EHR/PM.
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