WEBINAR SERIES: NO
MORE NO-SHOWS!
How to fill your schedules and keep them filled.
Patient no-shows and cancellations are bound to happen, but smart technology can help you keep the impact to a minimum. During this two-part webinar series, get the best practices you need to manage cancellations, fill empty schedule slots, and cut no-shows in half.
WATCH THE RECORDING2-PART WEBINAR SERIES
PART 1
HOW SMARTER CANCELLATION MANAGEMENT LOWERS NO-SHOWS
As patients, we all know life happens and schedules change. That’s why allowing your patients simple and seamless ways to cancel and reschedule is essential. It’s a better experience for your patients, and it helps you reduce no-shows as well.
During part 1 of this series, we'll cover the following three principles for smart cancellation management:
- Simplify patient cancellation and rescheduling
- Enable patients to self-join a smart waitlist
- Automate actionable appointment offers to waitlist patients
PART 2
BETTER REMINDERS FOR BETTER ATTENDANCE
Over a quarter of patient no-shows are a result of one simple thing: forgetfulness. The most effective approach to reducing no-shows is regularly reminding your patients about their upcoming appointments.
During part 2 of our series, we'll cover best practices of implementing effective reminder processes and systems:
- How to implement actionable, text-first appointment reminders
- When to send reminders (spoiler alert: not all at once)
- How actionable reminders can cut no-shows in half
MEET THE SPEAKERS
Alex Harris
Product Marketing Manager at Luma Health
Chuck Leider
Director of Health Informatics at Houston ENT and Allergy Clinics