Across the United States, patients are scheduling vaccinations using Luma Health
On the morning of March 27th in the Chicago suburb of Forest Park, a patient at Cook County Health scheduled the one millionth COVID-19 vaccination using the Luma Health platform, just weeks after Luma Health released its Vaccine Operations Solution. Cook County’s vaccination site is one of more than 200 sites in 15 states nationwide that have begun using Luma Health for their vaccination efforts since December 2020. Now, Luma Health’s platform is ready to help providers from community-based health centers to large multi-state health systems vaccinate the next million patients.
“Getting millions of people in the door for a COVID-19 vaccination is a challenge we’re uniquely suited for,” said Tashfeen Ekram, MD, Luma Health’s co-founder and chief medical officer. “Wherever they are, patients can get a Luma Health text that guides them to schedule and check in for a vaccination – often the same day.”
As the entire country quickly becomes eligible for COVID-19 vaccines to meet the Biden administration’s vaccination goals, Luma Health’s platform is ready to meet the demand. Health systems like Montefiore Medical Center in the Bronx have used Luma Health broadcast messages to reach essential workers and first responders as they became eligible and to scale up as eligibility increases. More than 19.5 million patients have received a vaccine related Luma Health message nationwide.
Luma Health’s platform is designed to make each patient’s experience delightful and personal, even at a large scale. Patients can schedule and change appointments with a tap, leaving staff free to focus on vaccinating as many people as possible. When more vaccines become available, patients on Luma Health’s Smart Waitlist are texted automatically about scheduling an appointment. To date, more than 500,000 patients have used the waitlist to schedule an appointment as soon as one is available.
“The challenge of vaccinating millions of Americans seems daunting, but we can make a huge difference by making the experience fast, simple, and personal for each patient,” said Aditya Bansod, Luma Health’s co-founder and chief technology officer. “We’re looking forward to helping hospitals, clinics, and health systems reach millions more people in the coming weeks.”