PHYSICIANS LOVE HIPAA-COMPLIANT TEXT & CHAT

Medical professionals can instantly communicate with patients via text or chat. No portals or downloads - easily share lab results, prescriptions, care instructions and more.

PROVEN ACROSS 100,000+ HEALTHCARE PROFESSIONALS AND 10M+ PATIENTS

REQUEST A FREE DEMO

See how patient chat accelerates care and internal collaboration.

  • Easily share PHI, like lab results and imaging

  • Unlimited communications, all HIPAA-compliant

  • 70+ bi-lateral EHR/PM integrations

  • Streamline office workflows

  • Trusted by over 100,000 healthcare professionals

INSTANTLY CHAT WITH PATIENTS

Here's why over 100,000 providers and healthcare professionals trust our patient chat.

Decrease no-shows

Seamless communication

Easily initiate conversations with patients, share lab results, prescriptions, care plans and more.

Simple and secure

No clunky portals, apps or downloads. Communicate directly with patients via text.

Easy internal collaboration

Tag internal stakeholders in conversations or alert them with new patient developments.

Decrease no-shows

Support population health

Easy EHR/PM integration

Go beyond chat

Share lab results, insurance info, images or recent diagnoses and keep your patients healthy.

Seamless integration with over 70 EHR and PM systems.

Allow patients to confirm or reschedule appointments, or join waitlists. Then verify insurance via our platform.

SEE HOW IT WORKS IN 0:30 SECONDS

Need to share protected health information (PHI) like lab results or help with a recent diagnosis? Our HIPAA-compliant chat lets you safely exchange insurance info, test results, or images.

EASY PATIENT COMMUNICATION

Accelerate care and communication

Automate the workflow for clinical messaging. Staff members can send or respond to patient SMS messages all secure and HIPAA compliant!

Internal collaboration across teams

Invite team members into a conversation via @mentions to privately collaborate on a patient’s care.

OVER 70 EASY EHR AND PM INTEGRATIONS

Nextgen integration
Epic and Luma Health Integration
Allscripts Integration
eClinicalWorks Integration

OVER 100,000 HEALTHCARE PROFESSIONALS LOVE LUMA HEALTH

Medhavi J.

Reminders have dramatically reduced the work for the front office. Prior we had staff call everyone to confirm appointments. More reliable than a human to confirm appointments with DEEP Integration with most EMR systems.

Michel R.

Very satisfied with the product. It has decreased our staff time for them to be doing tasks that can easily be handled by the software, helping them to focus on other important items within the office. 


Caitlin B.

We've seen an increase in appointment attendance, a decrease in last minute no-shows/cancellations, and a spike in positive reviews/recommendations. Overall, Luma has been a huge asset to our practice- their customer service is top notch and we're very happy with them!


Bill H.

Completely positive and well received by all staff. This is a no-brainer and one I wish other practices would embrace. We are all busy but at the end of the day, I have a fiduciary responsibility to my board to identify and implement the best technology to help keep the organization successful.

Jennifer J.

Taylor E. 

Our improved Google rating has brought in new patients that may have gone to another practice. Patients appreciate the opportunity to communicate via text and don't have to wait on hold.

I love the self-automation. It's amazing that you can set perimeters to pretty much every function. We LOVE the "Hub" too and being able to communicate with patients through Luma.

Chris G. 

Marlynn M. 

We are able to save employee time by not having to play phone tag with patients. Also, we are able to fill the no show appointment slots much more effectively.

Just do it. Once we began using Luma, our phone calls in and out were fewer as so many calls were to confirm or patients calling to cancel or reschedule their appointments.

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