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Healthcare Happenings

August 2018 Healthcare Hot Takes: GlaxoSmithKline and 23andMe look to improve the future of pharma with genomics

Healthcare Hot Takes is Luma Health’s monthly rundown of healthcare innovations happening right now. Check out what the industry is thinking, reading, doing. STORY #1 GlaxoSmithKline is acquiring a $300M stake in 23andMe to overhaul its drug research and development. GlaxoSmithKline (GSK) is staking $300M into everyone’s favorite DNA home test kit company 23andMe in order to revamp its drug discovery process and stay competitive in the pharmaceutical industry. The company hopes to use genetic data to hone in on drug targets and to better identify patients for clinical trials. The four year collaboration will aim at making the entire drug process more efficient. […]

Ramesh Munnangi

Product

July 2018 Product Updates

We’ve just published the list of product updates that went live in Luma Health over the last month.  Here are a few quick highlights from July: Self-Scheduler Makeover: It’s now easier for patients to use in a variety of situations, such as referral scheduling, rescheduling a cancelled appointment, and picking a new appointment from your clinic’s website. Search for ‘Do Not Contact’ patients: If you want to see which patients have replied ‘STOP’ or have otherwise been marked as ‘Do Not Contact,’ you can no simply search for “do not contact” in the patient search bar to get a list […]

Aditya Bansod

Engagement Strategies

Why — And How — To Plug Your Leaky Referral Network

Sometimes, referring a patient to a specialist can feel like a leap of faith. Sure, Primary Care Physicians (PCPs) write the referrals, urge their patients to use them, and sincerely hope that they’ll move on to the specialist they’ve recommended. But, ultimately, a referral is no guarantee. A lot of obstacles can come up between a referred patient and a specialist appointment. If patients get too frustrated along the way, they’ll either find some other specialist to visit, or worse, they’ll decline to see a specialist at all. When that happens, that’s called a referral leak. They happen to at least 20% of all […]

Matt Seidholz

Healthcare Happenings

How Should Traditional Providers Deal with the Threat of Retail Clinics?

Primary care has never had it tougher. From 2012 to 2016, primary care office visits have dropped 18%. The volume slump could be chalked up to a number of factors. High-deductible health plans have made patients hold off on seeking care; younger patients prefer telemedicine — or even email — for non-urgent health issues; and many patients skip the doctor’s office altogether and consult online resources to direct their care. But the biggest cause, by far, of primary care’s decline? You may already know: it’s the rise of retail clinics. The success of this relatively young business model has been astonishing. Over the […]

Matt Seidholz

Healthcare Happenings

July 2018 Healthcare Hot Takes: Amazon-JP Morgan-Berkshire Hathaway healthcare initiative takes off with Atul Gawande as CEO

Healthcare Hot Takes is Luma Health’s monthly rundown of healthcare innovations happening right now. Check out what the industry is thinking, reading, doing. STORY #1 Atul Gawande chosen to lead Amazon-J.P. Morgan-Berkshire Hathaway initiative. After a long and arduous search, the new healthcare initiative between Amazon, J.P. Morgan, and Berkshire Hathaway finally has its man. Renowned surgeon and author, Dr. Atul Gawande, has been chosen to lead the much publicized venture and he hopes to bring his expertise in medicine and health policy in an aim to bring down healthcare costs for employees and families of the three entities. As a […]

Ramesh Munnangi

Product

June 2018 Product Updates

We’ve just published the list of product updates that went live in Luma Health over the last month.  Here are a few quick highlights from June: Referring Provider Reports: You can now see your referrals reports by the referring provider. This is helpful if you’d like to see your scheduling and flow specific to a referring provider. Admin Controls: Administrators of accounts can now reset passwords on behalf of their staff. New Waitlist Page Design: We redesigned the waitlist add/edit pages to show you more relevant information with less clutter. Rescheduler Improvements: We redesigned and simplified the patient experience when […]

Aditya Bansod

Value-Based Care

Tackling the Social Determinants of Health

Many factors influence whether people are healthy or sick. Genetics play an important role in many diseases but sometimes a health issue is just bad luck–a reckless driver causing an accident or a bite by a disease carrying insect can turn a perfectly healthy person into a chronic patient in a matter of seconds. But for many people the crucial factors that decide – at least in part – their wellbeing are social: availability of nutritious and healthy food, good education that allows a person to get a secure, well-paying and safe job, a home in an area with clean […]

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