Patient outreach is where the care journey begins. Pain and illness often require guidance from a trusted healthcare provider. But getting to care in the first place can be tricky for patients with limited access to care, and many social determinants of health. You need to connect with patients outside the four walls of your clinic or system to bring in revenue for your business.
About half of patients referred to a provider never end up establishing contact with the provider. And those are just the patients in need of care we can track. There are so many reasons why patients may forgo care, and many of them can be traced back to social determinants of health, or SDH — the limited resources, health literacy, and access that get in the way of health and wellbeing. Here are our tips for instituting an effective outreach program that keeps in mind the SDH so many patients experience.