Future Syncing: It’s All About Time

Making data-driven decisions that are good for your business comes down to having data easily accessible, right at your fingertips. With Luma Health, not only is that data easily accessible, but we’re also utilizing that data to save you more time!

Today, we’re announcing a new capability in Luma Health that will help save you time by syncing your appointment data further into the future! Luma Health now pulls up to a month’s worth of data. Since Luma health has better visibility into a practice’s schedule, you can more effectively get patients in to see your providers sooner, fill more patients from the waitlist, as well as get better feedback on your practice’s performance.

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One of our endocrinology clients needed to send a reminder to a patient 10 days prior to his/her appointment to ensure the patient got his/her pre-appointment lab work done. The client was  dealing with patients that would continually show up for their appointment without the lab work completed, which resulted in a wasted visit; lost time for the patient and the physician. With our new future-syncing feature, patients who have not completed their required lab work can be identified well in advance and can be rescheduled using our automated rescheduling capability.

Future syncing also lays the groundwork for more upcoming features we’ll be releasing in the coming months. New patients that are scheduled out more than 15 days in advance of their appointment have a very high likelihood of not showing up. We can now identify these patients and opt them into the waitlist to help them find an earlier appointment, without your staff even lifting a finger to reschedule them. New patients are an important source of business for clinics. A high loss rate for those new patients that are scheduled too far into the future results in lost business. Future syncing with this data will ensure that you save time and your patients are satisfied.

This new feature is only the tip of the iceberg! So, stay tuned as we continue to innovate and build new features and new use cases to help you take advantage of more data and save more time!

Get started with Luma Health today! Luma Health works with many of the leading EMRs and PMs, offering automated waitlists, cancellation management, appointment confirmation texts, referral management, patient recall, and more.

Lauren Frontiera helps manage social media and content creation at Luma Health. When she’s away from her computer, you can find her adventuring outdoors or indulging in her love of cooking.

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