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Digital Health Technology Becomes “Lifeline” Between Providers and Patients

Digital Health Technology Becomes “Lifeline” Between Providers and Patients

During a time of quarantines, social distancing and mandatory masks, many people are reluctant to set foot in a doctor’s office for fear of contracting COVID. Clinics are overwhelmed with cancellations and office managers are battling to get patients back in exam rooms and stop the financial bleeding. This is where Luma’s digital health technology steps in.

Nearly 70% of patients will most likely delay routine testing and exams during the next six months, putting their health at risk and placing a huge strain on the healthcare industry.

Luma Health Research reveals that due to COVID-19, nearly 70% of patients will most likely delay routine testing and exams during the next six months, putting their health at risk and placing a huge strain on the healthcare industry.

We designed our Total Patient Engagement Platform to help healthcare systems more effectively manage patients, and it has become a literal lifeline during the COVID-19 (coronavirus) pandemic.

Our digital health technology makes messaging patients easier, scheduling appointments more efficient and modernizes care delivery from beginning to end, supporting physicians fighting to stay a step ahead of the deadly virus as it continues to spread worldwide.

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We married, messaging, scheduling and the ability to deliver care, digitally. You’ve likely heard about the success of our award-winning telehealth solution. Luma Health’s digital health technology does so much more. It helps primary care and specialty clinics, community health centers and FQHCs, and hospitals and health systems mass message patients, identify health risks, schedule appointments, monitor patient health remotely, digitize the check-in process, and it gives patients access to care. 

We are enabling healthcare providers to completely digitize the healthcare process from the beginning to the end. Other vendors have components of this, but to control the whole process is rare among vendors.

“We are enabling healthcare providers to completely digitize the healthcare process from the beginning to the end. Other vendors have components of this, but to control the whole process is rare among vendors.”

Dr. Tashfeen Ekram, co-founder and CEO, Luma Health

Right now, primary care clinics, specialty clinics and community healthcare centers are using our platform to navigate the ongoing challenges of COVID-19 through modern channels – Telehealth visits, virtual waiting rooms, emergency virtual visits, zero contact check-ins, drive-through healthcare, patient monitoring, patient screening and broadcast messaging.

“Implementing Luma Health’s broadcast tool in response to COVID-19 enabled us to reach out to 8,000 to 10,000 current patients at once to let them know not to come to hospital or clinic and that we would replace their regular appointment with a Telehealth visit,” said Adam Weber, Director of Clinical Ancillary Applications at Cook County Health. “We also used the texting functionality to send surveys to employees to check for COVID-19 symptoms and get drive-through testing done.”

Read more here about how, from the outset of this pandemic, this FQHC is taking a bold, proactive approach to communication. 

“Implementing Luma Health’s broadcast tool in response to COVID-19 enabled us to reach out to 8,000 to 10,000 current patients at once to let them know not to come to hospital or clinic and that we would replace their regular appointment with a Telehealth visit.. We also used the texting functionality to send surveys to employees to check for COVID-19 symptoms and get drive-through testing done.”

Adam Weber, Director of Clinical Ancillary Applications at Cook County Health

Our patient-focused approach to digital health is all about making healthcare work better for  patients. If you’d like to see how we can help you digitize your healthcare processes, let us know.

COVID-19 Revenue Recovery Guide

Generate tens of thousands of dollars in additional revenue to offset COVID-related losses by using proven patient engagement strategies to recoup revenue.

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