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Luma Health | Blog

Engagement Strategies, Product

The Patient Success Equation, Part 2: How We’re Automating The Solution for Physicians

We’ve automated some of the most important parts of patient communication and engagement to make your entire team’s job easier and to make sure your patients know they matter.

Tashfeen Ekram, MD

Engagement Strategies, Product

The Patient Success Equation, Part 1: The Problem With Physicians Not Participating

When physicians are not able to participate, either due to time or resource constraints, in the patient success equation, patients aren’t fully equipped to create the best possible health outcomes for themselves.

Tashfeen Ekram, MD

Life at Luma, Product

Online Scheduling with Luma Health: Now Available!

We are rethinking the online scheduling process to make it as simple and easy from the patient’s perspective in order to drive patient satisfaction.

Sarah Locati

Life at Luma, Product

New Feature: Custom Messages by Appointment Type, Provider and More

As an endocrinologist, you would like to ensure that all of your follow-up patients have had their blood work done. So, you can customize your appointment reminder message, reminding patients to bring their blood work to their appointment.

Sarah Locati

Life at Luma, Product

New Feature: Auto Add Patient To Waitlist

Luma’s new Auto Add to Waitlist will look into your schedule and automatically offer patients the opportunity to be added to your waitlist if their appointment is currently scheduled further out.

Sarah Locati

Life at Luma, Product

Referrals & Our New Referral Management Feature

We automatically contact referred patients to schedule an appointment. This means your staff never have to pick up a phone.

Sarah Locati

Life at Luma, Product

How We Are Building a Patient Success Platform

At Luma Health, we are focused on building a patient success platform that not only works for our customers, but their patients, as well, and saves everyone time in the process.

Sarah Locati

Engagement Strategies, Product

Overwhelmed by Phone Calls? How We Can Reduce Your Phone Call Volume.

Our HIPPA compliant appointment reminders allow patients to confirm or cancel an appointment via a simple text message.

Tashfeen Ekram, MD

Product

How Much Are Cancelled Appointments & No-Shows Costing You?

No-shows and cancellations are costing healthcare providers time, money, and patient satisfaction. Luma Health automates the entire process from appointment reminders, to waitlist management, and rescheduling appointments.

Tashfeen Ekram, MD

Engagement Strategies, Product

Modern Medical Marketing: It’s Changing. Are you?

Marketing within healthcare continues to change and evolve rapidly. It’s time to hop on board and make sure your practice won’t be left behind.

Tashfeen Ekram, MD

Wanna Learn More?

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