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How We’re Saving Practices 13+ Hours Every Week

The three areas we’ve found where practices spend the most time is on appointment reminders, referrals, and waitlist management. So, we’ve created products to help automate each and save you a ton of time.

Sarah Locati

Engagement Strategies, Product

What Patients Really Think About Secure Messaging, Part 2: What They Don’t Like

As more practices are adopting secure messaging as a form of communication between patients and physicians, it’s important to understand what works and what doesn’t. This week we’re sharing what patients don’t like about it.

Tashfeen Ekram, MD

Engagement Strategies, Product

What Patients Really Think About Secure Messaging, Part 1: What They Love

Secure messaging is transforming the way patients communicate with physicians. Let’s dive into the aspects of secure messaging that patients find most beneficial.

Tashfeen Ekram, MD

Life at Luma, Product

New Product: Introducing Secure Chat

You save time and energy, and your patient gets an answer without having to pick up the phone and wait. It's a win-win.

Tashfeen Ekram, MD

Engagement Strategies, Product

The Patient Success Equation, Part 2: How We’re Automating The Solution for Physicians

We’ve automated some of the most important parts of patient communication and engagement to make your entire team’s job easier and to make sure your patients know they matter.

Tashfeen Ekram, MD

Engagement Strategies, Product

The Patient Success Equation, Part 1: The Problem With Physicians Not Participating

When physicians are not able to participate, either due to time or resource constraints, in the patient success equation, patients aren’t fully equipped to create the best possible health outcomes for themselves.

Tashfeen Ekram, MD

Life at Luma, Product

Online Scheduling with Luma Health: Now Available!

We are rethinking the online scheduling process to make it as simple and easy from the patient’s perspective in order to drive patient satisfaction.

Sarah Locati

Life at Luma, Product

New Feature: Custom Messages by Appointment Type, Provider and More

As an endocrinologist, you would like to ensure that all of your follow-up patients have had their blood work done. So, you can customize your appointment reminder message, reminding patients to bring their blood work to their appointment.

Sarah Locati

Life at Luma, Product

New Feature: Auto Add Patient To Waitlist

Luma’s new Auto Add to Waitlist will look into your schedule and automatically offer patients the opportunity to be added to your waitlist if their appointment is currently scheduled further out.

Sarah Locati

Life at Luma, Product

Referrals & Our New Referral Management Feature

We automatically contact referred patients to schedule an appointment. This means your staff never have to pick up a phone.

Sarah Locati

Wanna Learn More?

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