Luma Health - Product Archives - Page 2 of 7 - Luma Health Mobile Patient Communication

Luma Health | Blog

Product

Press Release: Luma Health Expands Patient Relationship Management Platform to Improve Collaboration, Deliver Care in More Timely Manner and Ultimately Drive Better Health Outcomes

Luma Health, the leader in patient relationship management, announced major enhancements to its platform. New capabilities include Custom Audience Broadcasts, Collaboration Hub, and mobile insurance card uploads, to improve clinic productivity and patient communications and experiences.

Luma Health

Product

August 2018 Product Updates

We've just published the list of product updates that went live in Luma Health over the last month. Here are a few quick highlights from August.

Aditya Bansod

Product, Value-Based Care

How to Supercharge Your EHR

EHRs help hundreds of healthcare organizations manage patient data more effectively, but they can only go so far. Supplementing your EHR with the right tools can go a long way towards improving productivity, boosting patient engagement, and enhancing the patient experience. In this webinar, we discuss: 1. How to best leverage and integrate EHRs at your practice 2. How to power your EHR with mobile communication tools 3. How to fill in key gaps with HIPAA compliant online forms

Tashfeen Ekram, MD

Product

July 2018 Product Updates

We’ve just published the list of product updates that went live in Luma Health over the last month.  Here are a few quick highlights from July: Self-Scheduler Makeover: It’s now easier for patients to use in a variety of situations, such as referral scheduling, rescheduling a cancelled appointment, and picking a new appointment from your clinic’s website. Search for ‘Do Not Contact’ patients: If you want to see which patients have replied ‘STOP’ or have otherwise been marked as ‘Do Not Contact,’ you can no simply search for “do not contact” in the patient search bar to get a list […]

Aditya Bansod

Product

June 2018 Product Updates

We’ve just published the list of product updates that went live in Luma Health over the last month.  Here are a few quick highlights from June: Referring Provider Reports: You can now see your referrals reports by the referring provider. This is helpful if you’d like to see your scheduling and flow specific to a referring provider. Admin Controls: Administrators of accounts can now reset passwords on behalf of their staff. New Waitlist Page Design: We redesigned the waitlist add/edit pages to show you more relevant information with less clutter. Rescheduler Improvements: We redesigned and simplified the patient experience when […]

Aditya Bansod

Product

May 2018 Product Updates

We’ve just published the list of product updates that went live in Luma Health over the last month.  Here are a few quick highlights from May: Chat Log improvements: you can now click to play the voice calls we send (they’re kept for six months) and see if a message was an email, a call, or a text. We now automatically cancel future appointments if a patient accepts an earlier appointment from the waitlist. Activity feed cleanup: the activity feed now shows fewer redundant messages. Check out our Help Center article for update details or view the archive to see all Luma Health product […]

Aditya Bansod

Product

April 2018 Product Updates

We’ve just published the list of product updates that went live in Luma Health over the last month.  Here are a few quick highlights from April: Care Pathway Messaging: Custom Actions has been relaunched as “Care Pathway Messaging,” with a fresh new UI and a host of new capabilities. New Referrals Page: we refreshed the layout of the Referrals page to more closely match our customer’s workflows. New Language: Luma patient communication is now also available in Portuguese, bringing the total number of supported languages to ten. If your patient base has other communication needs, please let us know and we’d […]

Aditya Bansod

Life at Luma, Product

New Partnership With VidScrip Automates Video Content Sharing Through EMR

There is no shortage of health information online. But none of it can replace the words of your own doctor, delivered at just the right time. For most patients, access to that level of engagement is hard to come by. We plan to fix that problem through our new partnership with Vidscrip. Healthcare providers who use Vidscrip to record answers to common questions can now have those videos automatically delivered to patients via Luma’s text message and HIPAA-compliant chat platform. The Luma Health platform uses triggers in the EMR to automate delivery of Vidscrips to patients at just the right moment […]

Ramesh Munnangi

Life at Luma, Product

Press Release: Luma Health Introduces Care Pathway Messaging to Eliminate Friction in Patient and Doctor Communications

Luma Health, the leader in smart patient-provider communications, today launched Care Pathway Messaging, new bot-enabled messaging and two-way communication capabilities that help power improved and timely care across a patient’s complete healthcare journey. Available now, Care Pathway Messaging is the latest addition to Luma Health’s industry-leading patient conversation platform that is used by thousands of healthcare providers to initiate care and guide patients to a healthier life through frictionless, highly engaging and directed communications. Clear and timely communication between patients and physicians is critical to keeping patients on track with their care. Breakdowns in that communication often result in missed […]

Luma Health

Life at Luma, Product

March 2018 Product Updates

We’ve just published the list of product updates that went live in Luma Health over the last month.  Here are a few quick highlights from March: New Custom Actions Page: We’ve redesigned the Custom Actions page to make it easier for you to quickly create a new workflow from scratch, from templates, or from existing actions. We’ve also added an option that allows you to see how many patients would be impacted by the action created. New Referrals Page: The Referrals page is now updated with more filters and search options, which makes it easy to quickly find and update […]

Aditya Bansod

Wanna Learn More?

Let us know and we’ll be in touch.