Luma Health – Engagement Strategies ‐ Mobile Patient Communication

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Engagement Strategies

In Collaboration with CareCloud: How to Fix the 3 Problems Your Practice Has With Online Reviews

Whether it’s learning how to handle a negative review, getting your practice out there on review pages, or coaxing your patients online, Luma has you covered.

Tashfeen Ekram, MD

Engagement Strategies

How to Keep Both Physicians and Patients Happy (and boost your clinic)

Our automated patient communication has you covered, so you can focus on more important things -- like caring for the patient who just walked in.

Sarah Locati

Engagement Strategies

Increasing Patient Capacity Without Hiring More Staff

Our product automates the entire process from confirming upcoming appointments with patients to rescheduling cancellations and filling open appointment slots on your calendar, without you lifting a finger or spending any time to make it happen.

Tashfeen Ekram, MD

Engagement Strategies

Managing Increasing Appointment Wait Times for Veterans Affairs

A comprehensive scheduling policy should include access to real-time data, automated waitlist management, and the ability to communicate with patients in the most convenient way. At Luma Health, our smart waitlist provides all of that and more.

Tashfeen Ekram, MD

Engagement Strategies, Product

What Patients Really Think About Secure Messaging, Part 2: What They Don’t Like

As more practices are adopting secure messaging as a form of communication between patients and physicians, it’s important to understand what works and what doesn’t. This week we’re sharing what patients don’t like about it.

Tashfeen Ekram, MD

Engagement Strategies, Product

What Patients Really Think About Secure Messaging, Part 1: What They Love

Secure messaging is transforming the way patients communicate with physicians. Let’s dive into the aspects of secure messaging that patients find most beneficial.

Tashfeen Ekram, MD

Engagement Strategies, Product

The Patient Success Equation, Part 2: How We’re Automating The Solution for Physicians

We’ve automated some of the most important parts of patient communication and engagement to make your entire team’s job easier and to make sure your patients know they matter.

Tashfeen Ekram, MD

Engagement Strategies, Product

The Patient Success Equation, Part 1: The Problem With Physicians Not Participating

When physicians are not able to participate, either due to time or resource constraints, in the patient success equation, patients aren’t fully equipped to create the best possible health outcomes for themselves.

Tashfeen Ekram, MD

Engagement Strategies, Value-Based Care

A Shift in Healthcare: Using Data-Driven Technology to Improve Health Outcomes

We will help bridge the gap between visits by sending timely messages to patients with targeted reminders, such as helping them keep track of daily sugar levels or encouraging them to exercise.

Tashfeen Ekram, MD

Engagement Strategies

Using Technology to Improve Patient-Centered Care

Actively engaging with your patients online or creating a platform where they can engage with you, helps increase patient satisfaction, fosters the doctor-patient relationship, and improves patient-centered care.

Tashfeen Ekram, MD

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