Luma Health - Engagement Strategies Archives - Page 5 of 8 - Luma Health Mobile Patient Communication

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Engagement Strategies

The Types of Reminders That Just Don’t Work Anymore

Fact: Some mobile reminders leave your patients hanging. Here are a few ways you can change the way you use mobile reminders to boost patient engagement and keep your patients happy.

Tashfeen Ekram, MD

Engagement Strategies

Why You Should Take Online Reviews Seriously

Luma is no stranger to providing a next-level patient experience. Reputation management, a crowd-favorite feature of Luma, engages patients with your clinic’s review platforms.

Tashfeen Ekram, MD

Engagement Strategies

The Art of the Hand-Off: How to Reduce Miscommunication in Your Referrals

Ever wonder how to make the referral process easier? Here are a few ways to reduce miscommunication in your referrals and get patients to show up.

Tashfeen Ekram, MD

Engagement Strategies

Customer Spotlight: Access Wellness Group

Access Wellness has 800-1000 appointments monthly, but with high cancellation rates and no-shows, the practice was looking for an effortless way to fill those gaps.

Angie Shin

Engagement Strategies

How Doctors Should Adopt New Technology

This guest post from Donald Tex Bryant, a quality and productivity expert turned healthcare consultant, shares advice on how to adopt new technology (seamlessly, of course).

Luma Health

Engagement Strategies

In Collaboration with CareCloud: How to Fix the 3 Problems Your Practice Has With Online Reviews

Whether it’s learning how to handle a negative review, getting your practice out there on review pages, or coaxing your patients online, Luma has you covered.

Tashfeen Ekram, MD

Engagement Strategies

How to Keep Both Physicians and Patients Happy (and boost your clinic)

Our automated patient communication has you covered, so you can focus on more important things -- like caring for the patient who just walked in.

Sarah Locati

Engagement Strategies

Increasing Patient Capacity Without Hiring More Staff

Our product automates the entire process from confirming upcoming appointments with patients to rescheduling cancellations and filling open appointment slots on your calendar, without you lifting a finger or spending any time to make it happen.

Tashfeen Ekram, MD

Engagement Strategies

Managing Increasing Appointment Wait Times for Veterans Affairs

A comprehensive scheduling policy should include access to real-time data, automated waitlist management, and the ability to communicate with patients in the most convenient way. At Luma Health, our smart waitlist provides all of that and more.

Tashfeen Ekram, MD

Engagement Strategies, Product

What Patients Really Think About Secure Messaging, Part 2: What They Don’t Like

As more practices are adopting secure messaging as a form of communication between patients and physicians, it’s important to understand what works and what doesn’t. This week we’re sharing what patients don’t like about it.

Tashfeen Ekram, MD

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