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Engagement Strategies

Customer Spotlight: Lake Washington Physical Therapy

Lake Washington Physical Therapy is a fun, interactive, and community-based clinic. With one look at their philanthropy and dog bio page, it's easy to see.

Angie Shin

Engagement Strategies

ONS Webinar: An Intro of Luma Health to the Oncology Community

The Oncology Nursing Society is an advocate for improving care management cancer patients. The Cancer Control Continuum is a huge topic of discussion as healthcare professionals manage care across the stages of cancer. We sat down with Sangeeta Agarawal, ONS Board Member and Advisor, to talk about struggles that the oncology community faces in care coordination, and how Luma can help.

Mia Reyes

Engagement Strategies

Cardio Patients Have More Than 98% Med Adherence With The Right Follow-Up

You don't have to be left wondering whether your patients are taking their meds or not. After all, medication adherence is pretty critical especially in chronic care patients with cardiac conditions. Thankfully, Luma's got a way of keeping both you and your patients in the loop.

Tashfeen Ekram, MD

Engagement Strategies

Why Your ENT Clinic Needs A Better Patient Management Platform

The ENT Clinic in Nashville regained $14K in lost revenue after using Luma for a little over a year. We wanted to show you how your ENT clinic can have a 25x ROI like theirs did.

Tashfeen Ekram, MD

Engagement Strategies

Customer Spotlight: Sanova Dermatology

Sanova Dermatology was having some problems with getting patients to leave reviews. Read on to see how Luma's Feedback feature helped them get 90 more Google reviews in just 7 months.

Angie Shin

Engagement Strategies

The Types of Reminders That Just Don’t Work Anymore

Fact: Some mobile reminders leave your patients hanging. Here are a few ways you can change the way you use mobile reminders to boost patient engagement and keep your patients happy.

Tashfeen Ekram, MD

Engagement Strategies

Why You Should Take Online Reviews Seriously

Luma is no stranger to providing a next-level patient experience. Reputation management, a crowd-favorite feature of Luma, engages patients with your clinic’s review platforms.

Tashfeen Ekram, MD

Engagement Strategies

The Art of the Hand-Off: How to Reduce Miscommunication in Your Referrals

Ever wonder how to make the referral process easier? Here are a few ways to reduce miscommunication in your referrals and get patients to show up.

Tashfeen Ekram, MD

Engagement Strategies

Customer Spotlight: Access Wellness Group

Access Wellness has 800-1000 appointments monthly, but with high cancellation rates and no-shows, the practice was looking for an effortless way to fill those gaps.

Angie Shin

Engagement Strategies

How Doctors Should Adopt New Technology

This guest post from Donald Tex Bryant, a quality and productivity expert turned healthcare consultant, shares advice on how to adopt new technology (seamlessly, of course).

Luma Health

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