Luma Health - Engagement Strategies Archives - Page 2 of 8 - Luma Health Mobile Patient Communication

Luma Health | Blog

Engagement Strategies

Customer Spotlight: Benson Dermatology

Offering a wide array of cosmetic and dermatological services, Benson Dermatology can get pretty hectic. Surgery Manager, Heather Tielbur, utilizes Luma Health to keep her patients happy and her office in order.

Angie Shin

Engagement Strategies, Healthcare Happenings

It’s Flu Season Again — This Year, Leverage Text Messaging to Make It Better

Last year’s flu season resulted in a record-breaking number of illnesses, hospitalizations, and deaths. The challenge for providers is making sure patients get the flu shot. Text messaging, SMS, is cost-effective. Luma Health products reaches your patients with targeted, custom messages.

Alex Harris

Engagement Strategies

Creating a Seamless Doctor-Patient Connection

Communication and technological advances have increased convenience in so many personal and professional aspects of our lives, but the medical field is lagging behind. Doctors and patients are struggling to connect, and the patient’s experience suffers. How can mobile make it easier?

Aliya Hall

Engagement Strategies

Customer Spotlight: SleepQuest

SleepQuest supports 3,000 providers in empowering patients to manage their sleep apnea with a holistic and personalized approach. Read about how Luma’s text-based platform has helped SleepQuest reach more patients.

Angie Shin

Engagement Strategies, Healthcare Happenings

Can Mobile Solutions Solve The Patient-Compliance Crisis?

At least 25% of today’s patients fail to comply with their doctor’s orders. Mobile solutions can be the answer in order to keep patients healthy.

Matt Seidholz

Engagement Strategies

Is Your Clinic Missing the Service Recovery Opportunity?

Like every business, your clinic strives for excellent service. But no matter how good your intentions, sometimes you will make mistakes. The aftermath of a mistake can be an opportunity to win a patient’s long-term trust--depending on how your clinic will respond.

Matt Seidholz

Engagement Strategies

Customer Spotlight: Insomnia & Sleep Institute of Arizona

Maintaining efficiency is key for a company that has expanded as much as the Insomnia & Sleep Institute of Arizona has since it was established five years ago. Chief Operating Officer Rachel Lutrell-Patel says the clinic hosts between 30 to 40 different sleep studies a week, 40 patients daily, and has recently opened its second location. What are the first few stand-out qualities you noticed right away using Luma? The product for us has been helpful when it comes down to volume. For us, every patient that comes in might have clinics, might have a sleep study, might be picking up […]

Angie Shin

Engagement Strategies

Why — And How — To Plug Your Leaky Referral Network

Sometimes, referring a patient to a specialist can feel like a leap of faith. Sure, Primary Care Physicians (PCPs) write the referrals, urge their patients to use them, and sincerely hope that they’ll move on to the specialist they’ve recommended. But, ultimately, a referral is no guarantee. A lot of obstacles can come up between a referred patient and a specialist appointment. If patients get too frustrated along the way, they’ll either find some other specialist to visit, or worse, they’ll decline to see a specialist at all. When that happens, that’s called a referral leak. They happen to at least 20% of all […]

Matt Seidholz

Engagement Strategies

How to Step Up Your Social Media Game

There is an important distinction between having social media and using social media. Although 70% of health providers have accounts on social media platforms, many are not using the space as effectively as they should. Over 50% of patients want to see a strong social media presence from their health providers, and that presence can influence where patients choose to get care. Here are some tips on how to enhance the content you’re publishing on social media. Curate Interesting Content Regardless of the platform your clinic uses, curating ideas for content that catch your readers’ attention is the most critical — and challenging — […]

Aliya Hall

Engagement Strategies

5 Killer Strategies to Increase Doctor Referrals to Your Clinic

How can your organization's efforts to generate additional referrals, increase your referral conversion rate, and improve the healthcare experience for your patients? While dozens of actions can help, the following are five killer strategies proven to help improve the referral process.

Miranda Booher, RN

Wanna Learn More?

Let us know and we’ll be in touch.