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Engagement Strategies

Six New Year’s Resolutions for Patient Success

The patient is at the center at everything you do—you want them to be successful in meeting their care goals. The same goes for us here at Luma Health. Join us in making 2019 the year we double-down on patient success.

Alex Harris

Engagement Strategies, Life at Luma

Eight Quotes from Luma Health Customers Who Are Transforming Patient Engagement

Luma Health customers are driving better outcomes for their patients, their staff, and their business. Here are eight quotes from 2018 that show how our customers are transforming patient engagement using Luma Health.

Alex Harris

Engagement Strategies, Product

Beyond the Four Walls—Luma Health’s Care Pathway Messaging

Providers are facing an imperative to help guide patients along an often complicated and multi-tiered pathway to health. This makes smart communication functionality, like Care Pathway Messaging, essential to orchestrating the entire patient journey.

Alex Harris

Engagement Strategies, Healthcare Happenings

North Florida Women’s Care Cuts No-Show Rate in Half, Generates $10,000 a Month in Additional Revenue

North Florida Women's Care featured in Healthcare IT News for generating revenue, driving better patient experiences with Luma Health.

lumahealth

Engagement Strategies

Customer Spotlight: Benson Dermatology

Offering a wide array of cosmetic and dermatological services, Benson Dermatology can get pretty hectic. Surgery Manager, Heather Tielbur, utilizes Luma Health to keep her patients happy and her office in order.

Angie Shin

Engagement Strategies, Healthcare Happenings

It’s Flu Season Again — This Year, Leverage Text Messaging to Make It Better

Last year’s flu season resulted in a record-breaking number of illnesses, hospitalizations, and deaths. The challenge for providers is making sure patients get the flu shot. Text messaging, SMS, is cost-effective. Luma Health products reaches your patients with targeted, custom messages.

Alex Harris

Engagement Strategies

Creating a Seamless Doctor-Patient Connection

Communication and technological advances have increased convenience in so many personal and professional aspects of our lives, but the medical field is lagging behind. Doctors and patients are struggling to connect, and the patient’s experience suffers. How can mobile make it easier?

Aliya Hall

Engagement Strategies

Customer Spotlight: SleepQuest

SleepQuest supports 3,000 providers in empowering patients to manage their sleep apnea with a holistic and personalized approach. Read about how Luma’s text-based platform has helped SleepQuest reach more patients.

Angie Shin

Engagement Strategies, Healthcare Happenings

Can Mobile Solutions Solve The Patient-Compliance Crisis?

At least 25% of today’s patients fail to comply with their doctor’s orders. Mobile solutions can be the answer in order to keep patients healthy.

Matt Seidholz

Engagement Strategies

Is Your Clinic Missing the Service Recovery Opportunity?

Like every business, your clinic strives for excellent service. But no matter how good your intentions, sometimes you will make mistakes. The aftermath of a mistake can be an opportunity to win a patient’s long-term trust--depending on how your clinic will respond.

Matt Seidholz

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