Our Artificial Intelligence (AI) Reminders solution is proven to reduce no-show rates and manage cancellations.

  • Reduce no-shows by 79%
  • Real time, two-way EHR integration
  • Significantly reduce inbound and outbound phone volumes

PATIENT APPOINTMENT REMINDER PLATFORM

PROVEN ACROSS 100,000+ HEALTHCARE PROFESSIONALS AND 10M+ PATIENTS

NEXT GENERATION APPOINTMENTS FOR HEALTHCARE PROFESSIONALS

Here's why over 100,000 providers and healthcare professionals trust our AI Reminders.

Real Time EHR Integration

Two-way integration means confirmations write back to your EHR in real time so appointment inventory is always accurate and up-to-date.

Decrease no-shows

Text, Phone & Email Capability

Multi-channel support ensures that reminders are delivered to the patient's preferred channel of communication.

Natural Language Processing

AI Reminders understand sentiment, typos, and even emojis so responses like “no problem”, “sure!” or “👍👌👎” are automatically and correctly processed.

Decrease no-shows

Automated Patient Rescheduling

 Improve reschedule rates by offering patients the flexibility and convenience to reschedule directly within the text message via an online scheduler or by calling in. 

Decrease no-shows

Completely Flexible and Customizable

Customize your reminders or add messaging for specific appointment types, facility or provider - including special instructions or prep work.

Waitlist Notifications

Offer patients to join your waitlist so they can get access to care sooner and fill in any gaps in the schedule.

Multilingual Support (20+)

We support 20+ languages so you can connect with every patient to keep engagement high.

Additional Benefits for Patients and Your Organization

Reduction In No-shows

based on customer data

79%

3,480

based on customer data

Staff Hours Saved Annually

depending on appointment value

Recovered Per Provider Y/Y

$118k

AI Reminders is proven to reduce no-show rates and helps clinics and systems be more efficient and profitable.

THE RESULTS SPEAK FOR THEMSELVES

Deliver an automated, intelligent experience to patient appointment responses. When patients respond to text-based appointment reminders with “no problem, “I can’t make it,” or “ 👍”, AI Reminders can correctly process and respond to patients. That’s the power of the Natural Language Processing (NLP).

INCREASE  PATIENT ENGAGEMENT WITH NLP

STREAMLINE PATIENT RESCHEDULING

Deliver a seamless rescheduling experience by enabling patients to directly reschedule canceled appointments within the text message. You can also link to our online patient scheduler for additional flexibility. Confirmed reschedules are automatically booked into EHR. The result? Reduced phone volumes for your staff.

Streamline operations and improve staff efficiency by enabling patients to opt-in to join your waitlist if their appointment is scheduled outside their preferred time frame or if they cancel their appointment. This helps get patients access to care sooner and optimizes your provider schedule.

AUTOMATED WAITLISTS KEEPS YOUR SCHEDULE FULL

Luma Health’s bi-directional integration with your EHR delivers you with the the most accurate and up-to-date schedule information. This seamless connection gives you everything you need to engage patients in a meaningful and effective way that yields positive health outcomes.

REAL TIME EHR INTEGRATION

REQUEST A FREE DEMO

See how our actionable appointment reminders  can transform your business results.

  • Reduce no-shows by 79%
  • Unlimited two-way texting
  • Available in over 20 languages
  • Real-time, two-way EHR integration
  • Streamline office workflows
  • Save over 3,480 staff hours per year

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